In this week's episode, we join forces with Jessica Redman from Benchmark Sporthorses and discuss how to become a reputable buyer through the eyes of one of the most prolific resellers in the US. We go over some of the characteristics that resellers in a busy program would like to see from buyers, general etiquette, and things you can do to gain their trust and respect throughout the buying process. Jessica reveals some industry tips for making the sales process smooth for everyone involved and gives a few cautionary tales along the way. Special guest cameos of two of her cats!