Has higher education’s forced experimentation with remote learning changed how students, professors, colleges and the public view online education? And will it make them more or less likely to participate in it? 

This week's episode of The Key explores Inside Higher Ed’s recent report, The Evolving Conversation About Quality in Online Learning.” The report examines a wide range of issues around the current and future state of technology-enabled learning to try to help administrators and faculty members prepare to deliver high-quality virtual instruction, however it fits into their institutional missions. 

Lori Williams, president and CEO of the National Council for State Authorization Reciprocity Agreements (NC-SARA), joins The Key this week to discuss the report and its implications for colleges, professors and policy makers. NC-SARA. Williams discusses how the pandemic has changed perceptions and practices around online education and how to judge quality in virtual learning, among other topics.