Some workplace behaviors are annoying but fixable. Others? Downright dangerous – and possibly unchangeable. In this Q&A episode, Dr. Renee Thompson tackles three real-world scenarios submitted by nurse leaders across the country:

How do you know whether someone’s behavior can be coached… or whether it’s time to performance-manage them out? Renee breaks down the difference between skill gaps and character flaws, and gives leaders the language to hold their teams accountable with professionalism and compassion.

If you’re dealing with a disruptive team member, this episode will give you practical tools – and the permission – to protect your team and your culture.