When it comes to workplace violence in healthcare, there are so many factors outside our control – but that doesn’t mean we’re powerless.
In this episode, I sit down with Dr. Kelly Austin, Vice President of Hospital Workplace Violence at KLA Risk Consulting, to talk about the real, tangible ways healthcare leaders can reduce injuries and protect their teams. We unpack the biggest gaps in hospital workplace violence prevention – from under-involving frontline staff to one-size-fits-all training – and explore how leaders can make small, smart shifts to get big results.
If you’ve ever wondered how to truly involve your employees, what effective training actually looks like, or how to spot and de-escalate agitation before it turns violent, this is the episode for you.

When it comes to workplace violence in healthcare, there are so many factors outside our control – but that doesn’t mean we’re powerless. In this episode, I sit down with Dr. Kelly Austin, Vice President of Hospital Workplace Violence at KLA Risk Consulting, to talk about the real, tangible ways healthcare leaders can reduce injuries and protect their teams. We unpack the biggest gaps in hospital workplace violence prevention – from under-involving frontline staff to one-size-fits-all training – and explore how leaders can make small, smart shifts to get big results. If you’ve ever wondered how to truly involve your employees, what effective training actually looks like, or how to spot and de-escalate agitation before it turns violent, this is the episode for you.

EP 83: Getting Real About Hospital Violence and What You Can Do

Coffee Break is a podcast for healthcare leaders who have had enough of the bullying; the incivility, the he-said-she-said, and other shenanigans in their departments and want to cultivate a high-performing, respectful, and healthy professional team.
In each episode, we provide practical tools and strategies for addressing workplace bullying and incivility, fostering a culture of respect and civility, and building trust and collaboration among the healthcare team.
When leaders are equipped with the skills and tools that they need to address disruptive behaviors, employees are more engaged, happier, and better serve patients and each other. This results in high-performing teams with increased retention and improved patient outcomes.
Join us on Coffee Break to learn how to create a healthier workplace culture - One Cup at a Time.

Business

Health & Fitness

Education

Coffee Break is a podcast for healthcare leaders who have had enough of the bullying; the incivility, the he-said-she-said, and other shenanigans in their departments and want to cultivate a high-performing, respectful, and healthy professional team. In each episode, we provide practical tools and strategies for addressing workplace bullying and incivility, fostering a culture of respect and civility, and building trust and collaboration among the healthcare team. When leaders are equipped with the skills and tools that they need to address disruptive behaviors, employees are more engaged, happier, and better serve patients and each other. This results in high-performing teams with increased retention and improved patient outcomes. Join us on Coffee Break to learn how to create a healthier workplace culture - One Cup at a Time.

Share EP 83: Getting Real About Hospital Violence and What You Can Do

Sign up to save your podcasts

EP 83: Getting Real About Hospital Violence and What You Can Do

EP 83: Getting Real About Hospital Violence and What You Can Do

More shows like Coffee Break: Breaking the Cycle of Bullying in Healthcare, One Cup at a Time

Serial

Coaching for Leaders

The Lazy Genius Podcast

The ONS Podcast

Crime Junkie

Start Here

Call Her Daddy

Dateline NBC

Giggly Squad

Mind of a Monster: The Killer Nurse

The Mel Robbins Podcast

Dare to Lead with Brené Brown

The Jefferson Fisher Podcast

Not Gonna Lie with Kylie Kelce

Good Hang with Amy Poehler