This week’s episode of The Key, Inside Higher Ed’s news and analysis podcast, builds off a great conversation that took place earlier this month at Digital Universities U.S., an event Inside Higher Ed co-hosted in Chicago with our partners from Times Higher Education. The conversation featured leaders from three very different institutions talking about how their institutions create online or blended educational experiences that build a sense of community and belonging for students, prepare faculty and staff members to respond to learners’ social and psychological needs as well as academic ones, and use data effectively.

Joining the discussion were Sarah Dysart, senior director of online learning at the University of Michigan at Ann Arbor; Omid Fotuhi, director of learning innovation at WGU Labs; and Jeremy Alexis, vice provost in the office of professional and continuing education at Illinois Institute of Technology. Times Higher Education’s Charlotte Coles moderated the conversation.

Hosted by Inside Higher Ed Editor Doug Lederman. This episode is sponsored by The Bill & Melinda Gates Foundation.