For episode 52, I did a live podcast interview with Don Peppers, best selling author, keynote speaker and global customer experience expert. Along with his co-Author Martha Rogers, Don has often been credited with having launched the CRM revolution with their very first book, The One to One Future: Building Relationships One Customer at a […]

The post Ep052 – Don Peppers (Author) on the One to One Future appeared first on Startup Playbook.