Don’t fall into the TV trap of coming in hot on every witness. You could burn your own case if the jury remembers you were mean to a witness and forgets the key points of their testimony. But you don’t want to be a pushover either, so how do you temper your approach? Amy, Liz, Megan, Mary, and Elizabeth share trial-tested tactics on when to pivot your attitude, how non-verbals can telegraph your frustration, and what you should always keep in mind when you have to cross-examine a nice person.