Relentless Health Value

EP473: Keeping Patients out of the ER: How Trusted Relationships in Primary Care Should Work. A Take 2 With Kenny Cole, MD


Listen Later

This episode of Relentless Health Value features Dr. Kenny Cole from Ochsner Health System. The discussion emphasizes the critical role of trusted relationships and excellent primary care teams in keeping patients out of the emergency room, thus reducing healthcare costs.

Stacey Richter revisits this conversation to highlight the importance of care teams building trust with patients and the concept of primary care as an investment in health and wellness. The episode outlines four key points for delivering great primary care, including accountability for outcomes, belief in clinical goals, standardized care flows, and building patient trust.

Dr. Cole also discusses the real-world challenges and strategies for achieving clinical and financial success in primary care. The episode serves as a guide for plan sponsors, clinicians, and healthcare executives looking to improve primary care delivery and align it with financial viability. The discussion is further enriched with insights on digitizing care pathways and the importance of measuring and sharing best practices to achieve high standards of care.I

Stacey revisits, in a take two, this episode with Dr. Kenny Cole because she's listening to it this time with a new focus. That focus is the theme that keeps coming up over and over and over again on Relentless Health Value these past few months.

=== LINKS === đź”— Show Notes with all mentioned links: https://cc-lnk.com/EP473

✉️ Enjoy this podcast? Subscribe to the free weekly newsletter: https://relentlesshealthvalue.com/join-the-relentless-tribe

đź«™ Support the podcast with a small donation to the Tip Jar: https://relentlesshealthvalue.com/join-the-relentless-tribe

🎤 Listen on Apple Podcasts https://podcasts.apple.com/us/podcast/feed/id892082003?ls=1

🎤 Listen on Spotify https://open.spotify.com/show/6UjgzI7bScDrWvZEk2f46b

📺 Subscribe to our YouTube channel https://www.youtube.com/@RelentlessHealthValue

=== CONNECT WITH THE RHV TEAM === âś­ LinkedIn https://www.linkedin.com/company/relentless-health-value/ âś­ Threads https://www.threads.net/@relentlesshealthvalue/ âś­ Bluesky https://bsky.app/profile/relentleshealth.bsky.social âś­ X https://twitter.com/relentleshealth/

07:35 Is there an optimal care pathway where there might be a lot of treatment variability?

10:52 EP412 with Robert Pearl, MD.

12:32 Why is it important to start with the end in mind?

15:44 How do you scale clinical excellence?

18:18 EP315 with Bob Matthews.

19:12 EP242 with Marty Makary, MD.

21:29 Why is it important simply to demonstrate what's possible for better health outcomes?

22:33 EP427 with Rik Renard.

23:18 How do we reinvent the business model of healthcare?

24:51 EP466 with Vivian Ho, PhD.

25:06 EP415 with Rob Andrews.

26:51 EP391 with Scott Conard, MD.

30:14 EP455 with Beau Raymond, MD.

34:22 Dr. Cole is published in various healthcare journals; check out his most recent article.

...more
View all episodesView all episodes
Download on the App Store

Relentless Health ValueBy Stacey Richter

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

231 ratings


More shows like Relentless Health Value

View all
Freakonomics Radio by Freakonomics Radio + Stitcher

Freakonomics Radio

32,143 Listeners

Marketplace Morning Report by Marketplace

Marketplace Morning Report

923 Listeners

Odd Lots by Bloomberg

Odd Lots

1,896 Listeners

Conversations with Tyler by Mercatus Center at George Mason University

Conversations with Tyler

2,444 Listeners

What the Health? From KFF Health News by KFF Health News

What the Health? From KFF Health News

499 Listeners

Choiceology with Katy Milkman by Charles Schwab

Choiceology with Katy Milkman

1,447 Listeners

Worklife with Adam Grant by TED

Worklife with Adam Grant

9,161 Listeners

An Arm and a Leg by An Arm and a Leg

An Arm and a Leg

1,082 Listeners

Becker’s Healthcare Podcast by Becker's Healthcare

Becker’s Healthcare Podcast

189 Listeners

The Journal. by The Wall Street Journal & Spotify Studios

The Journal.

6,086 Listeners

Tradeoffs by Tradeoffs

Tradeoffs

394 Listeners

The Next Big Idea by Next Big Idea Club

The Next Big Idea

1,284 Listeners

Hard Fork by The New York Times

Hard Fork

5,473 Listeners

The Ezra Klein Show by New York Times Opinion

The Ezra Klein Show

16,053 Listeners

The Big Take by Bloomberg

The Big Take

156 Listeners