If you’ve ever visited any Disney theme park across the globe, you may think nobody does customer service and experience like Disney. Although the execution is complex, the baseline concepts are quite simple.  In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and shows you how to apply these lessons […]

The post Ep.97: The Magic of Disney’s Customer-Service Strategies with Pete Blank appeared first on PowerTips Unscripted.