Erick and Rich discuss ConnectWise’s new AI-native platform, the fate of its earlier Asio platform, and why today’s most successful MSPs solve business problems, not technology problems. Then they’re joined by Tony Anscombe of ESET for an insightful conversation about ESET’s 2026 SMB Cyber Readiness Index. And finally, one last thing: how a single recent incident proves both that a memory stick could save your life and that dogs are more dangerous than you think.
 
Discussed in this episode:
ConnectWise Unveils the Industry’s First Predictive Intelligence Platform to Lead the Era of Predictive IT
ESET Finds that SMBs Currently Leverage Cyber Insurance to Arm Against Attacks, Report Incidents and Improve Resilience
Gaming PC saves owner from bullet fired by neighbor’s dog
 
Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.