There’s more than one kind of documentation in I T, and this episode explains the major types that appear on the A Plus exam. We start with Acceptable Use Policies (AUPs), which define what users are permitted to do with company devices and networks. These documents are key to setting boundaries and providing grounds for enforcement.

Next, we cover Standard Operating Procedures (SOPs), which describe routine tasks and ensure consistency in system administration, user onboarding, or backup operations. Finally, we explore the use of network diagrams, wiring charts, and configuration maps to visualize systems and support faster diagnostics. These documents not only support daily operations but also play an important role in onboarding and audits. Brought to you by BareMetalCyber.com.