With the Bolton Quality Contract, Bolton CCG has invested an additional £3m in General Practice and provided a guaranteed income per patient. In turn this has helped them to tackle some of their most pressing problems including access and the patient experience through incentives for the delivery of a set of agreed standards. The contract has been a huge success and effectively funded itself in the first year. Ben talks to Su Long, the Accountable Officer at Bolton CCG, to understand more about how the contract was developed, how it works and how its success is being measured.