This episode of From A to Arbitration covers several issues facing city letter carriers. Corey criticizes business agents for failing to educate members on issues like the 22-minute load time and 60-minute office time, arguing that management is exploiting these poorly communicated policies. He highlights one exemplary business agent who aggressively challenged management's tactics, contrasting him with another who blamed members for the grievance backlog.

Corey discusses the dangers of wire cages being implemented, referencing handbook P0-502, which he argues doesn't apply to city carriers. He dissects a management document outlining a 60-minute office time plan, highlighting its flaws and urging carriers to request stewards during performance conversations. He also addresses management's use of PET and DOIS tools to manipulate office times, and criticizes locally generated forms used to document carrier inactivity.

The podcast then features a lengthy critique of a bizarre article written by National's chief of staff, a non-union employee, which addresses workplace sexism and harassment but fails to mention the president's own misogynistic behavior. Corey expresses strong disagreement with the article's tone and message, emphasizing that only those who have worked as city carriers have the right to define the union's problems and advocate for its members. Finally, Corey announces upcoming interviews with several union officials.

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