IT departments across all industries are trying to figure out how to become service providers to their own businesses, and storage is no exception to this. Designing storage services which are capable of meeting the needs of the applications which your organization uses is critical to ensuring success. For our episode this week we sit down with Evan Miller, Enterprise Architect for NetApp, Eduardo Rivera, Storage Architect for NetApp, and we welcome back Stetson Webster (@stetsonwebster), Storage Architect for NetApp. Eduardo and Stetson are the storage architects for NetApp IT, also known as Customer 1, and they recently went through a Storage Services Design Workshop with Evan and his team. The result has been nothing less than phenomenal, resulting in appropriately sized storage systems which deliver improved services, balancing capacity and performance, and reduced overall cost for storage services.