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On this week’s episode of Grease the Wheels, Uncle Jimmy dies of the plague live on air. JK, he’s fine. But clearly with a bit of NyQuil influence, he found an article called “How Mechanics can Build Relationships with their Managers/Owners”. Overall, there is some pretty good stuff in here, but it needs to be reciprocated back with said managers and owners for it to really work in harmony. Taking initiative and being innovative - how much do your managers love it when you make a tool to do a job and it saves them thousands of dollars? Yea, it happens all the time! We also dive into why technicians are rarely promoted to Service Advisor - even though it can be a really good idea if they have that technician has the right people skills. The older you get in this industry, the better you get at covering your own ass when it comes to things that are going to get broken during the repair process, and this is where having good open lines of communication and mutual trust and respect with your service advisor becomes worth it’s weight in gold. Finally we deal with the idea of not fighting the shitty day’s when they come, just let them happen because they happen to everyone in this industry. The key operational question then becomes how fast are you able to turn it around? 

Also Uncle Jimmy pitches the “Team of Rivals” bonus method.

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