On this week’s episode of Grease the Wheels, we take a look at how to deal with difficult employees in your shop. Right off the bat, Uncle Jimmy completely admits to being a difficult employee, but when you weigh it against EVERYTHING else, he genuinely comes out ahead. We get into the optics of a manager calling their shop a “s***show”, when they are in fact responsible for it being in such a state. Additionally, keeping an even hand with your disciplinary practices will help you gain the respect of your remaining employees. Another good rule is if you're going to have a meeting with your technicians, the message needs to be positive - don’t waste our time with negativity because that is time that we are not making money. Feedback and follow up are both doubly important - but they are important with non-difficult employees just the same when it comes to making the maximum amount of money in the Automotive Industry.  

Also Uncle Jimmy discusses management arbitrarily changing your bay(s) and discusses the merits of “messing up big”

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