This episode is about defending City Carrier Assistants (CCAs) facing disciplinary action by the United States Postal Service. Corey emphasizes that CCAs are particularly vulnerable to discipline because they lack the protections of tenure and a "bank of goodwill." He highlights the principle of "corrective rather than punitive" discipline that applies to CCAs, emphasizing that management is obligated to attempt to correct an employee's behavior before resorting to punishment. He cites several arbitration cases, emphasizing specific contractual language and arbitrator's decisions that support this principle, and encourages listeners to build strong cases by meticulously documenting violations of the principle of corrective discipline.

Cohen C-00557

Jacobs C-34761

Jacobs C-34218

Jacobs C-33500

http://www.fromatoarbitration.com/