Erick and Rich discuss data from ConnectWise unit Service Leadership detailing the advantages MSPs backed by private equity enjoy relative to independently owned competitors, and how those independently owned providers can fight back. That’s followed by three tips from Erick on avoiding customer churn and an interview with Marty Falaro, EVP and COO of Wasabi Technologies, about the big and underappreciated opportunity in storage generally and cloud storage specifically. And finally, one last thing about the disappointing results when researchers at Google asked generative AI platforms to write them jokes. 

Discussed in this episode:
Hard data on private equity-backed MSPs
What happened when 20 comedians got AI to write their routines