In a data and technology driven world, it is hard to connect with the human on either side of the business transaction. This is where UserTesting (NYSE:USER) is able to help. The company’s CEO and Chair Andy MacMillan joins the podcast to explain how he is using human insight to inform digital solutions, the importance of empathy, and how UserTesting is giving clients a first-person understanding of their target audiences.

Inside the ICE House: https://www.theice.com/insights/conversations/inside-the-ice-house