This episode focuses on the importance of the informal step A meeting in grievance cases. Corey argues that this initial meeting is crucial, as it's often the first time management reveals their position in writing.

He emphasizes the need for shop stewards to be prepared and aggressive in this meeting, encouraging stewards to develop detailed contentions, document everything, and ask for all relevant information. He also stresses the importance of having a core group of trusted colleagues to review information and provide support.

Corey provides an example of a recent arbitration case where he successfully challenged management's failure to provide requested information during the informal step A meeting.

He highlights how management's lack of preparation and their tendency to change their position at the formal step A meeting demonstrates the importance of being prepared and thorough at the informal level.

Corey encourages listeners to embrace the informal step A meeting as an opportunity to be "devastating" in their defense of grievances. By being prepared, assertive, and meticulous in documenting everything, stewards can effectively lay the groundwork for a successful outcome in the grievance process.

http://www.fromatoarbitration.com/