In this third final mini session on difficult conversations Dr. Cloud talks about getting clear about the purpose you’re bringing to the conversation. What are you trying to do? Are you trying to win, trying to persuade, to convince, to show you are right? Or, are you trying to find a solution? When we come with the goal of finding a solution that works for both sides it becomes motivational. This is how we leave a conversation with real change on the horizon. When we transform the other person from an adversary to a partner, with a common goal, that's when we’re on the path to positive changes.

 

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