Michael Fanning and Doug Simcock talk about some of the challenges that buyers and sellers are facing in todays Real Estate market. We talk about what level of services should be expected by clients, and how knowing, liking, and trusting is so important. We have to approach this business with a win win mindset. We  talk about communication, and process. What is your level of competence, which ultimately leads to your confidence?  All of this has a big impact on the success your client, buyer or seller will have in todays Real Estate market.