Host: Michael Fanning
Guest: Posey Gruener, Windermere Summit Agent & Former Public Radio Journalist
Posey Gruener brings unique journalism expertise to real estate:
- Public Radio Journalist (2008-2022) at WMYC (NY) and KOW/KNKX (Seattle)
- Trained under Ira Glass, Studs Terkel, and Terry Gross
- Inspired by StoryCorps project - recording meaningful conversations
- Now applies these skills as a Windermere Summit agent
How recording everyday conversations between people shaped Posey's 15-year career approach.
Moving past surface-level Family, Occupation, Recreation, Dreams to genuine engagement.
Examples: "What brought you here today?" vs. "Are you looking to buy?"
Listen for tone, tempo, and pace changes that signal meaningful topics.
David Kow's concept: One person describes territory ahead, the other steers direction.
- Universal question: "What's the timeline for that?"
- The 6-second rule: Count to six in silence - someone will fill it
- Permission-based questioning: "Is it okay if I ask questions?"
Deep listening helped client discover her true needs, resulting in successful purchase with $15K seller credit.
The Power of Silence: Count to 6 seconds internally - clients will naturally fill pauses with meaningful information.
Story-Based Listening: Listen for characters, scenes, timelines in client stories.
Permission-Based Approach: Get buy-in before diving deeper creates trust.
- "How to Talk to Anyone" by Leil Lowndes
- StoryCorps Project (NPR)
- Email: [email protected]
- Instagram: @gruener
Help us grow: Rate, review, and share this episode! Comment with your conversation techniques. Have guest ideas? Contact Michael Fanning.
Remember: The goal isn't perfection - it's authentic curiosity and listening.
Be awesome, help somebody, and have a great day!