Erick and Rich discuss why it’s not just smaller MSPs buying into MDR services and other outsourced security offerings and three keys to effective communication with clients. Then they’re joined by West McDonald of AI consultancy GoWest.ai to discuss making real money in AI through business process optimization. And finally, one last thing: Evidence that raccoons have trouble distinguishing Tesla Cybertrucks from dumpsters. 

Discussed in this episode:
Managed SaaS Alerts now. Managed everything later?
Canalys: Managed cybersecurity services face an existential threat
Gartner Forecasts Global Information Security Spending to Grow 15% in 2025
West McDonald on LinkedIn
GoWest.ai home page
Latest episode of West McDonalds Assessments and Insights podcast
Racoons Mistake Cybertruck For A Trash Can