Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we dive into the importance of secure phone communications for therapy providers.

We discuss:

• The recently revealed hack of major global telecom providers
• The difference between secure communications and non-secure communications
• The difference between HIPAA secure and HIPAA friendly
• How clients can opt out of secure communications 
• Which VoIP services are HIPAA secure (and which major one isn’t)
• Reframing HIPAA security as client care

Listen here: https://personcenteredtech.com/group/podcast/

For more, visit our website.

Resources

• Article: Chinese hack of global telecom providers is ‘ongoing,’ officials warn Officials from the FBI and the Cybersecurity and Infrastructure Security Agency say the major Chinese hack began in late spring, and they are strongly urging Americans to use encrypted communications.

PCT Resources

• Related on-demand CE Training: Smooth and Secure Use of Phone, Text, Email, and Video to Meet Modern Clients Where They Are: Legal-Ethical and Real-World Considerations (3 legal-ethical CE credit hours)
  • Learn about the legal-ethical considerations of modern communication channels in the context of real world practice and client needs. **ideal for leadership
• PCT's free Group Practice Service Selection Workbook & Worksheets -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs
  • optional accompanying on-demand CE training: Designing a Group Practice’s Tech Setup for Success: Effectiveness, HIPAA Compliance, Client Safety, and Efficiency (1 legal-ethical CE credit hour)
• Group Practice Care Premium
  • weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
  • + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
  • + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
• HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.