Discover how a gamer’s mindset can revolutionize business systems by fostering curiosity, enhancing human-centered design, and transforming data analytics from mere historical insights to actionable, predictive strategies for success.

This week’s podcast episode features a discussion on integrating a gamer’s mindset into business systems. Key themes include placing human needs at the center of interactions, enhancing digital maturity, and fostering curiosity and agility in software development. The conversation emphasizes designing user-centric systems that prioritize engagement over rigid processes. It also covers the importance of collaboration across supply chains and the evolution of analytics from descriptive to prescriptive insights, enabling organizations to make informed decisions and enhance operational efficiency. This approach encourages continuous learning and adaptation, ultimately driving innovation in today’s rapidly changing digital landscape.

As a kid, Lego’s were my world and my imagination/creativity was insatiable. I was always looking for a creative angle to make whatever I was doing, become fun.

With over 20 years of experience in IT & SAP, legacy systems were challenging, disruptive technologies demanded change again and again, and digital transformation was at the center of it all.

I grew up in an analog world and in college, starting digital was key. Having lived that transformation in every aspect of my life, one thing is very clear: User/Customer Experience is the one thing which has to get simpler, as everything else gets more complex. I am working on that since entering college in 1996. When was the last time an inspiration challenged you to new heights? Don’t tell me … show me, challenge me!

Phil Loewen: LinkedIn

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

Follow Us on Social Media:

Please give us a like, share, and subscribe to stay up-to-date on future episodes!