Welcome to 2025! Erick and Rich kick off the year by discussing research from last month showing just how much MSPs value platforms, explaining how to use LinkedIn Sales Navigator to generate leads without cold calling, and sharing New Years resolutions for themselves and the channel. And finally, one last thing: A look back at last year’s predictably chaotic Santa Claus bar crawl. 

Discussed in this episode:
MSPs Love Platforms
Eighty Percent of Security Leaders Prefer Platform-Based GenAI, Finds Crowd
Strike State of AI Survey
Significant changes reported in the managed services software market (PSA/RMM) today
Thousands of Santas and a few Grinches hit the streets for annual SantaCon bar crawls