Erick and Rich discuss Atera’s agentic AI RMM feature and how to avoid burning out your technicians. Then they’re joined by Nigel Moore of The Tech Tribe for an insider’s look at trends and opportunities this year in managed services. And finally, one last thing: The criminal consequences of today’s sky-high egg prices. 

Discussed in this episode:
Has Atera Gone Full Agentic?
The Tech Tribe home page
Information about ScaleCon 2025
Book by Nigel Moore: Package, Price, Profit: The Essential Guide to Packaging and Pricing Your MSP Plans
The heist of 100,000 eggs in Pennsylvania becomes a whodunit that police have yet to crack