Burnout in health care settings is an all-too-common struggle for healthcare professionals. This month Dr. Jessi Gold explores the toll of the pandemic on health care workers and how these workers can overcome the emotional and psychological exhaustion that accompanies such a demanding field. The dangers of allowing burnout to fester can be catastrophic, not just for the individual, but for health systems as a whole, as the silent suffering of their workers can lead to inefficiencies in care and loss of public trust.  She discusses her framework for confronting burnout and shares her approach of being vulnerable as a therapist with these patients to help encourage them to open up since they are so used to hiding their suffering.

 Dr. Jessi Gold, M.D., serves as the inaugural Chief Wellness Officer for the University of Tennessee System and as an associate professor of psychiatry at the University of Tennessee Health Science Center. Dr. Gold graduated from the Yale School of Medicine and has received numerous awards and accolades for her contributions in mental health and psychiatry, especially during the COVID-19 pandemic. Her first book, “HOW DO YOU FEEL?: One Doctor’s Search for Humanity in Medicine,” is available now and explores the personal tolls of a career spent healing others. 

 “We’ve long believed that somehow if we just tried harder, this really hard thing that we do, where we listen to people’s traumas and problems, that if we just became numb to it, that it won’t affect us,” notes  Dr. Gold. “Thinking like that never made sense to me. Of course, it affects us and, while it’s not a weakness, it is something that we have to prepare for and factor into our approach.” 

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