This podcast episode focuses on the importance of union stewards and their role in protecting the rights of city letter carriers. JB discusses the grievance procedure, highlighting the different steps involved, from informal meetings to arbitration.

This episode also addresses the issue of CCA's (City Carrier Assistants) being assigned to perform rural carrier work, emphasizing that this is a violation of the collective bargaining agreement. JB encourages listeners to be informed about their rights and to file grievances if they are experiencing any unfair treatment from management.

JB also discusses the impact of the COVID-19 pandemic on staffing and the challenges of ensuring that rural carriers receive the necessary support. He encourages listeners to stay vigilant in protecting their rights and to use the available resources, such as the JCAM, to ensure fair treatment.

Grievance procedure/process @42 min

CCA doing rural carrier work @1:14

workhour workload reports @2:06

http://www.fromatoarbitration.com/