You might be a good service advisor. You've heard it from your supervisor, your customers, and your team. But how do you go from being a good service advisor to being a great one?

In this episode, Corey interviews Erick Jauregui, a service manager for two Chicago dealerships. Erick started as a porter and worked his way up to his current management position, where he's now teaching other advisors how to go from good to great. Here, he shares his key tips for service advisors who want to take their profession to the next level.

One thing to keep in mind is that you can't please everyone all the time. You are going to get bad survey results; it happens to everyone. What's important, though, is that you don't focus on those bad surveys. Focus on delivering authentic, genuine service through your process and the surveys will take care of themselves.

Erick says the three most important takeaways for a service advisor are:

1. Have the process work for you.

2. Invest in yourself. You're worth it.

3. Know your potential.

As a service advisor, do you want to show up and punch in and out, or do you want to make this a profession? If you behave like a professional, you'll get paid like a professional. Be willing to do the work and make the sacrifice, and it'll pay off.

Want to hear more about what Erick has to say about becoming a great service advisor? Hit play now and listen to his full interview with Corey.