Artificial Intelligence (AI) is revolutionizing ecommerce for small and big businesses. AI is being used by various ecommerce companies to get a  better understanding of their customers. It is also being used to improve the online customer experience

For episode #83, we speak to the data science team at Coveo. Coveo is an  ecommerce vendor providing self-optimising AI that learns from every  click and query. We discuss the role AI plays in a leading technology company and how it is benefiting merchants.