Corey apologizes for a technical issue and expresses his dedication to educating and supporting union members. He emphasizes the importance of filing grievances as a powerful tool for union members to assert their rights and hold management accountable. He delves into Article 17 of the national agreement, providing a detailed explanation of steward rights regarding grievance investigation time and urging stewards to challenge management's unreasonable denial of this time. Through various anecdotes and case studies, he highlights the significance of meticulous documentation, thorough investigation, and knowledge of contractual provisions to effectively challenge disciplinary actions and protect workers' rights.

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