Louise Greenwood is responsible for training and education at Wessex LMCS; an umbrella body covering LMCs across a large swathe of central-south England. In this podcast Louise tells Ben about the activities that have been put in place to support practice managers in the area including a new appraisal system that strengthens PM appraisal and provides productive and motivating time for the appraisees (and their appraisers) whilst also identifying learning needs and allowing planning for the future.