Eric Torres joins Uncle Marv to discuss the power of community, peer groups, and collaboration in the MSP industry. Eric shares his personal journey, the importance of vendor partnerships, and how PAX 8 is helping MSPs transition to MSP 3.0—where AI and intelligence drive business success.

Eric shares his journey from Milwaukee to Melbourne, his passion for travel, and the importance of professional friendships in the IT channel. The conversation dives into the power of peer groups, the value of vendor collaborations, and how PAX 8 is helping MSPs navigate the transition to MSP 3.0—where AI and intelligence are at the forefront. Eric also highlights the importance of ongoing education, the resources available to PAX 8 partners, and the exciting announcements coming out of Beyond 2025.

Why Listen:

• Learn how to build and leverage MSP peer groups for accelerated growth.
• Discover the power of vendor collaboration and a vendor-agnostic mindset.
• Get insider access to the latest PAX 8 announcements and resources.
• Understand the transition from MSP 2.0 to MSP 3.0 and the role of AI.
• Hear real-world stories and lessons from a decade in the IT channel.
• Gain practical tips for building strong professional relationships and community.
• Find out how ongoing education and training are helping MSPs succeed.

Guest: 

Eric Torres is the Vice President of Channel and Community Engagement at PAX 8, where he leads efforts to grow the partner community and drive engagement across the MSP ecosystem. With a background spanning multiple industry-leading companies, Eric is a respected leader and advocate for peer groups, vendor collaboration, and continuous learning in the IT channel.

• Website: PAX 8
• LinkedIn: Eric Torres on LinkedIn

Companies, Products, and Books Mentioned: 

• PAX 8 – https://www.pax8.com
• ConnectWise – https://www.connectwise.com
• OpenText – https://www.opentext.com
• Microsoft – https://www.microsoft.com
• ScalePad – https://www.scalepad.com
• PAX 8 Marketplace– https://www.pax8.com/marketplace
• PAX 8 Academy – https://www.pax8.com/academy

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• Host: Marvin Bee
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