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Your company culture is not the collection of values written on the wall.
It is what your people experience through the decisions you make, the behaviour you tolerate and the way you lead them every day.
In this episode, Peter Boolkah speaks with Steve Tolton, founder and managing director of Fuel Integrated, about building a genuinely people-centred business.
Steve explains why he sees himself as the tour manager rather than the rock star. His job as a leader is to support talented people, create the right environment and ensure they have what they need to perform at their best.
That includes actively discouraging the long hours and all-nighters often glorified within the creative industry.
Steve also discusses the difficult parts of entrepreneurship that successful owners frequently leave out: daily risk, family pressures, choosing the wrong business partners, difficult people decisions and the responsibility that comes with employing others.
You’ll discover:
This conversation offers a practical alternative to the founder-as-hero model.
A strong business is not built by exhausting the founder and everyone around them. It is built by creating an environment in which capable people can learn, perform and grow without sacrificing their well-being.
CONNECT WITH PETER BOOLKAH
Website: https://www.boolkah.com
LinkedIn: https://www.linkedin.com/in/boolkah
Instagram: https://www.instagram.com/pboolkah/
Facebook: https://www.facebook.com/Boolkah
X: https://twitter.com/boolkah
ABOUT PETER BOOLKAH
Peter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.
He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.
Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.
His approach is direct, practical and built around one simple question:
Do you own the business, or does the business own you?
Learn more at https://www.boolkah.com
Successful entrepreneurs are often keen to talk about the light at the end of the tunnel. They talk very often about what it'll be like once you've gotten to a successful place, but it's not so common to hear about the struggles that you'll go through along the way.
We need more people to talk about the blood, sweat, and tears that go into any successful business.
And today, that's exactly what Steven and I are going to do.
In this video, I talk with Steve Tolton on the power of a people-centric culture in business, and what it takes to be a successful entrepreneur.
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CONNECT WITH PETER BOOLKAH:
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http://www.Boolkah.com
https://www.facebook.com/Boolkah
https://www.instagram.com/pboolkah/
https://www.linkedin.com/in/boolkah
https://twitter.com/boolkah
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ABOUT PETER BOOLKAH
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Peter Boolkah (AKA The Transition Guy) is the World’s #1 Business Transition Coach whose main passion in life is to work with talented and high performing business owners who are in the process of creating exciting, high growth businesses.
Peter helps you to navigate and transition through the crucial growth pains that all growing businesses experience making it as painless and exciting as possible.
It is important to remember that businesses do not just grow and develop on their own, it is up to us and our teams to make this happen by making every day purposeful.
As businesses grow some parts of the journey will be easier than others and most owners do not have all the answers. Starting a business is one of the most exciting things we get to do and we all have aspirations of achieving great things. In fact, Peter is yet to meet someone who started a business with the intention of failing.
Peter’s ultimate life goal is to inspire and empower over 100,000 Entrepreneurs to create long term thriving businesses resulting in the creation of 1,000,000 jobs.
So if you are scaling up your business, you’re in a business transition period and want to know more then connect with Peter at Boolkah.com
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THE TRANSITION GUY
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Peter Boolkah is the World's #1 Business Transition Coach and also known as ‘The Transition Guy’. This YouTube channel and his podcast is where he shares his unique and direct approach to taking back control of your business (and your life) while growing and transitioning your business from one level to the next.
As a business owner, transitioning your business is all about setting and reaching your goals as well as business transition planning and process.
Do you want to accomplish what you set out to do with your business? Do you have dreams of doing things other than running your current business? Could you do with some honest help and guidance to make it happen? If you answered YES then The Transition Guy is for YOU!
CONNECT WITH PETER BOOLKAH:
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http://www.Boolkah.com
https://www.facebook.com/Boolkah
https://www.instagram.com/pboolkah/
https://www.linkedin.com/in/boolkah
https://twitter.com/boolkah
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ABOUT PETER BOOLKAH
--------------------
Peter Boolkah (AKA The Transition Guy) is the World’s #1 Business Transition Coach whose main passion in life is to work with talented and high performing business owners who are in the process of creating exciting, high growth businesses.
Peter helps you to navigate and transition through the crucial growth pains that all growing businesses experience making it as painless and exciting as possible.
It is important to remember that businesses do not just grow and develop on their own, it is up to us and our teams to make this happen by making every day purposeful.
As businesses grow some parts of the journey will be easier than others and most owners do not have all the answers. Starting a business is one of the most exciting things we get to do and we all have aspirations of achieving great things. In fact Peter is yet to meet someone who started a business with the intention of failing.
Peter’s ultimate life goal is to inspire and empower over 100,000 Entrepreneurs to create long term thriving businesses resulting in the creation of 1,000,000 jobs.
So if you are scaling up your business, you’re in a bu...
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Going from employee to self-employed is one transition.
Building a company that no longer depends on you for every sale, task and decision is another entirely.
In this episode, Peter Boolkah sits down with Clayton Shipton, founder and managing director of CLS Money, to explore his journey from corporate finance and redundancy to launching his own mortgage brokerage and building a growing team.
Clayton is candid about the reality of the early years: working from seven in the morning until eight at night, handling everything himself and discovering that being a good mortgage broker did not automatically make him good at marketing, administration or business ownership.
His first breakthrough came when he hired an apprentice to take administrative work away from him. That decision effectively doubled his capacity and helped Clayton make the difficult transition from one-man band to employer.
Peter and Clayton discuss:
This is an unusually honest account of the transition from self-employment to business leadership.
It also captures one of the central principles behind escaping The Hamster Wheel Trap®: a founder cannot build a valuable, scalable business while continuing to do everything personally.
CONNECT WITH PETER BOOLKAH
Website: https://www.boolkah.com
LinkedIn: https://www.linkedin.com/in/boolkah
Instagram: https://www.instagram.com/pboolkah/
Facebook: https://www.facebook.com/Boolkah
X: https://twitter.com/boolkah
ABOUT PETER BOOLKAH
Peter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.
He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.
Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.
His approach is direct, practical and built around one simple question:
Do you own the business, or does the business own you?
Learn more at https://www.boolkah.com
Send us Fan Mail
Sam Malins and Ed Barnes wanted to scale quickly.
The problem was that they hadn’t yet built the people, systems and management structure required to support that growth.
In this candid conversation with Peter Boolkah, Sam and Ed explain how complementary founder skills helped them build Dunmow Waste, Fireward and Reacton Fire Suppression, and why enthusiasm and hard work eventually had to be replaced by structure, delegation and strategic thinking.
Sam began by selling cars, where he learned a painful lesson about supply chains, margins and knowing the real cost of doing business.
He later took control of a family waste company, turning over approximately £850,000 to £900,000 with eight to ten employees.
After meeting Ed through a business-planning programme, the two discovered that they shared an unusual ability to make decisions and execute quickly. That partnership helped them restructure the waste business, launch Fireward and develop Reacton.
But growth introduced a different set of problems.
You’ll discover:
Founders frequently blame their employees when growth stalls.
But if the structure is unclear, the operating model exists only in the founders’ heads, and every important decision returns to them, the founders have created the dependency.
Scaling requires more than ambition.
It requires founders to define their recipe, build the supporting structure, recruit people capable of operating it and gradually step out of the daily minutiae.
CONNECT WITH SAM MALINS
LinkedIn: https://ae.linkedin.com/in/sam-malins-9401aa5b
CONNECT WITH EDWARD BARNES
LinkedIn: https://uk.linkedin.com/in/edward-barnes-95183a79
CONNECT WITH REACTON
Website: https://www.reactonfire.com
LinkedIn: https://www.linkedin.com/company/reacton-fire-suppression-ltd/
CONNECT WITH PETER BOOLKAH
Website: https://www.boolkah.com
LinkedIn: https://www.linkedin.com/in/boolkah
Instagram: https://www.instagram.com/pboolkah/
Facebook: https://www.facebook.com/Boolkah
X: https://twitter.com/boolkah
ABOUT PETER BOOLKAH
Peter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.
He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.
Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.
His approach is direct, practical and built around one simple question:
Do you own the business, or does the business own you?
Learn more at https://www.boolkah.com
Send us Fan Mail
Mike Young spent years working inside family businesses before embezzlement, broken trust and conflicting priorities brought those relationships to breaking point.
Then, during the financial crisis, Multipipe’s principal supplier was acquired and abruptly withdrew its support.
The company lost most of its income overnight, and the business went bust.
Mike could have walked away. Instead, he put his personal finances and family home at risk, started again and used everything he had learned to rebuild the company.
In this candid conversation with Peter Boolkah, Mike explains the realities of working with family, rebuilding after business failure and carrying the emotional and financial pressure of betting everything on the company.
You’ll discover:
Family loyalty does not automatically create commercial alignment.
A family business still needs clearly defined roles, financial controls, shared values, accountability and agreements that protect both the company and the relationships involved.
Without those foundations, the founder can become trapped between protecting the business and protecting the family.
CONNECT WITH MIKE YOUNG
Website: https://www.multipipe.co.uk/
LinkedIn: https://uk.linkedin.com/in/mike-young-multipipe
CONNECT WITH PETER BOOLKAH
Website: https://www.boolkah.com
LinkedIn: https://www.linkedin.com/in/boolkah
Instagram: https://www.instagram.com/pboolkah/
Facebook: https://www.facebook.com/Boolkah
X: https://twitter.com/boolkah
ABOUT PETER BOOLKAH
Peter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.
He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.
Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.
His approach is direct, practical and built around one simple question:
Do you own the business, or does the business own you?
Learn more at https://www.boolkah.com
Send us Fan Mail
Kevin Hayler built a company that reached £3 million in turnover, recruited 120 self-employed salespeople and acquired hundreds of new customers every month.
From the outside, it looked like an extraordinary entrepreneurial success story.
Inside the business, Kevin was exhausted. Every important decision came through him; the company lacked strong foundations, and rapid growth was consuming cash.
Then a strategic banking partner withdrew from the market. The company lost approximately £500,000 in cash flow, accumulated substantial debt and needed emergency investment to survive.
In this candid conversation with Peter Boolkah, Kevin explains how he built the company, where he went wrong, why the wrong senior appointments made matters worse and how accepting rescue investment eventually cost him control of the business.
You’ll discover:
Kevin’s story demonstrates that revenue and activity do not necessarily create a strong business.
A company can grow rapidly while remaining structurally weak, dependent on its founder and dangerously exposed to a single commercial partner.
Growth without management, delegation, cash control and robust agreements can simply create a bigger Hamster Wheel Trap®.
CONNECT WITH KEVIN HAYLER
Website: https://salesmadeeasy.sale
LinkedIn: https://uk.linkedin.com/in/kevin-hayler
CONNECT WITH PETER BOOLKAH
Website: https://www.boolkah.com
LinkedIn: https://www.linkedin.com/in/boolkah
Instagram: https://www.instagram.com/pboolkah/
Facebook: https://www.facebook.com/Boolkah
X: https://twitter.com/boolkah
ABOUT PETER BOOLKAH
Peter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.
He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.
Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.
His approach is direct, practical and built around one simple question:
Do you own the business, or does the business own you?
Learn more at https://www.boolkah.com
Send us Fan Mail
Leadership provides direction. Management turns that direction into consistent execution.
Businesses often celebrate leadership while treating management as its less exciting little brother. But a company filled with enthusiastic leaders and no effective management quickly descends into chaos.
Who checks that the work has been completed? Who owns the process? Who monitors the numbers? Who holds people accountable when standards begin to slip?
In this short conversation, Peter Boolkah and his guest examine why effective management, clearly defined systems and operational accountability are essential for building a business that can function without constant intervention from its founder.
You’ll discover:
A checklist stored in a manual is not necessarily a working system.
Unless someone owns it, follows it, measures it and manages the people responsible for it, the process is effectively dead.
Getting managers to do the managing is one of the essential steps in freeing the founder to think strategically and build a more valuable business.
CONNECT WITH PETER BOOLKAH
Website: https://www.boolkah.com
LinkedIn: https://www.linkedin.com/in/boolkah
Instagram: https://www.instagram.com/pboolkah/
Facebook: https://www.facebook.com/Boolkah
X: https://twitter.com/boolkah
ABOUT PETER BOOLKAH
Peter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.
He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.
Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.
His approach is direct, practical and built around one simple question:
Do you own the business, or does the business own you?
Learn more at https://www.boolkah.com
Send us Fan Mail
Many founders promote capable employees into management positions without ever teaching them how to manage.
The predictable result is managers who avoid difficult conversations, become aggressive when pressure builds, or repeatedly escalate people problems back to the owner.
In this episode, Peter Boolkah speaks with business coach Reggie Shropshire about handling difficult conversations with empathy, clarity and firmness.
Reggie explains why a manager’s responsibility ultimately comes down to two things: results and retention. Both become considerably harder when managers do not understand their people or know how to address poor performance without making the conversation personal.
You’ll discover:
When managers cannot manage, the founder remains the company’s chief problem-solver, disciplinarian and escalation point.
Developing managers who can handle uncomfortable conversations is, therefore, not simply an HR exercise. It is part of building a business that can operate without depending on its owner for everything.
CONNECT WITH REGGIE SHROPSHIRE
Website: https://reggieshropshire.actioncoach.com/
LinkedIn: https://www.linkedin.com/in/coachreggie
CONNECT WITH PETER BOOLKAH
Website: https://www.boolkah.com
LinkedIn: https://www.linkedin.com/in/boolkah
Instagram: https://www.instagram.com/pboolkah/
Facebook: https://www.facebook.com/Boolkah
X: https://twitter.com/boolkah
ABOUT PETER BOOLKAH
Peter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.
He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.
Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.
His approach is direct, practical and built around one simple question:
Do you own the business, or does the business own you?
Learn more at https://www.boolkah.com
Send us Fan Mail
Are you buying a valuable, self-sufficient business or paying to inherit somebody else’s job, debt and problems?
An acquisition can accelerate growth, but only when the buyer understands what is really being purchased. Without a clear framework, it is easy to become emotionally attached to a deal, accept unreliable financial information or underestimate the working capital required.
In this episode, Peter Boolkah speaks with One Horn Transportation co-owner and COO Louis Biron about the lessons Louis and his wife learned after buying, operating and gradually removing themselves from their first company.
Having spent approximately 15 years building that business, Louis returned to the acquisition market with much stricter criteria. At the time of this conversation, he and Peter had examined around 140 businesses and found only four or five worth pursuing.
You’ll discover:
The central lesson is:
Never buy a business until you understand what happens when the existing owner leaves. If you must personally replace everything the seller currently does, you have not bought freedom; you have bought another job.
CONNECT WITH LOUIS BIRON
LinkedIn: https://www.linkedin.com/in/louisbiron
One Horn Transportation: https://www.onehorn.com/
CONNECT WITH PETER BOOLKAH
Website: https://www.boolkah.com
LinkedIn: https://www.linkedin.com/in/boolkah
Instagram: https://www.instagram.com/pboolkah/
Facebook: https://www.facebook.com/Boolkah
X: https://twitter.com/boolkah
ABOUT PETER BOOLKAH
Peter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.
He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.
Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.
His approach is direct, practical and built around one simple question:
Do you own the business, or does the business own you?
Learn more at https://www.boolkah.com
Send us Fan Mail
Can leaders expect their people to grow if they refuse to model growth themselves?
Personal and organisational development do not come from another motivational slogan or short-lived productivity hack. They come from knowing what matters, building the right habits, and consistently doing the work, especially when you don’t feel like doing it.
In this episode, Peter Boolkah speaks with bestselling author, entrepreneur and Friday Forward creator Robert Glazer about developing the capacity required to perform and lead at a higher level.
Robert explains the four interconnected capacities behind his Elevate framework: spiritual, intellectual, physical and emotional.
Together, Peter and Robert explore why some people struggle to change, how leaders influence culture through their behaviour and why external success can still leave somebody deeply unfulfilled.
You’ll discover:
The central lesson is:
Your leadership capacity places a ceiling on the people and organisation you are trying to develop. If you want others to rise, you must be willing to model the work yourself.
CONNECT WITH ROBERT GLAZER
Website: https://robertglazer.com/
Friday Forward: https://robertglazer.com/about-friday-forward/
LinkedIn: https://www.linkedin.com/in/glazer
CONNECT WITH PETER BOOLKAH
Website: https://www.boolkah.com
LinkedIn: https://www.linkedin.com/in/boolkah
Instagram: https://www.instagram.com/pboolkah/
Facebook: https://www.facebook.com/Boolkah
X: https://twitter.com/boolkah
ABOUT PETER BOOLKAH
Peter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.
He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.
Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.
His approach is direct, practical and built around one simple question:
Do you own the business, or does the business own you?
Learn more at https://www.boolkah.com
From the publisher's feed
You didn't start a business to become its hardest-working employee.
But that's exactly where a lot of successful business owners end up. The business grows. The team grows. Revenue grows.…