By Esker America's
5
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The podcast currently has 50 episodes available.
Tune into episode 6 of Esker on Air to hear host Scott Leahy and Esker Business Development Managers Graham Smith and Nick Carpenter discuss the order management KPIs every company looking to improve customer service and supply chain performance should be tracking. Hit play and learn how to up your order management game with the right data and AI-powered solutions.
Resources:
Esker: [email protected]
eBook: [Click Here]
In this episode of Esker on Air, host Scott Leahy explores the importance of finding and leveraging experienced partners to help you navigate and add value to your digital transformation initiatives. In the spotlight is Esker’s partnership with Genpact and how combining forces lets them give more companies the consulting services and technology tools they need to be successful.
Resources:
Esker: [email protected]
Sreeni Dhannawada: [email protected]
In this episode of Esker On Air, host Scott Leahy talks with Business Development Manager on the S2P Sales team Joanna Honoré for the first time on the podcast to discuss all things AP automation — how to prepare your team for implementing an automated solution, why not to automate a bad process, and how to turn a bad process into a good one.
Resources:
eBook: Don’t Automate a Bad Process [Click]
Contact Us: [email protected]
In this episode of Esker On Air, host Scott Leahy talks with Jason Murante, who has spent the last 15 years helping organizations across the spectrum of vertical and revenue, to helping t identify areas of opportunity by deploying alternative methods and technologies to better manage AR, invoicing and cash application. Listen now to explore ways to mitigate these issues by leveraging modern AR platforms with AI, machine learning, and ChatGPT. These technologies can reduce fraud, cut operating costs, speed up cash collection, and improve employee morale, retention, and customer satisfaction.
Resources:
Contact Us: [email protected]
Blog: [Click Here]
Website: [Click Here]
In this episode of Esker On Air, host Scott Leahy shares seven key strategies for optimizing cashflow. Listen now to discover why the need for digital transformation in Finance has increased, how uniting AP and AR through automation can improve cashflow management, and why Finance leaders need to act now in order to sharpen their organization’s competitive edge and ensure future success.
Resources:
Contact Us: [email protected]
Blog: [Click Here]
Webinar: [Click Here]
In this episode of Esker On Air, host Scott Leahy welcomes back Esker VP of Sales for the Americas Dan Reeve and CEO of Financial Operations Network Phil Binkow to talk about the rise of fraud, what’s at stake if you fall victim, and how automating the bank account verification process can shield your organization from the growing threat of payment fraud. Check out the episode to discover your next steps for safeguarding your business.
Resources:
-ESKER: [email protected]
-How High-Tech Con Men Are Trying to Rip You Off [Webinar]
In this episode of Esker On Air, host Scott Leahy welcomes Graham Smith, Esker Business Development Manager in the Customer Service space, to talk about an increasing problem when it comes to customer care: change orders. Find out how AI-powered tools like ChatGPT and order management automation are helping businesses handle change orders with ease in Episode 8.
Resources:
ESKER: [email protected]
The Impact of Change Orders on Your B2B Customer Service Team [Livestream]
In this episode of Esker On Air, host Scott Leahy let’s listeners in on six signs that your AP technology is dragging you down and in need of change. Listen to S.4 Ep.7 of Esker On Air and find out if it’s time to upgrade your AP technology and get next steps for finding a solution that can take your AP efficiency to the next level.
Resources:
ESKER: [email protected]
6 Indicators That Your AP Technology Needs Updating [Webinar]
Listen to S.4 Ep.6 of Esker On Air and get expert insight on: changing expectations for AR, hidden costs of manual AR processes, benefits of using AI-powered receivables solutions, and key considerations for evaluating AR solutions to ensure you get the most out of your automation investment.
Resources:
ESKER: [email protected]
The Evolution of Accounts Receivable [Webinar]
The Evolution of Accounts Receivable [Whitepaper]
With all the talk of ChatGPT and other ground-breaking AI tools, Customer Service (CS) teams’ ears have certainly perked up. Rather than fearing these smart tools and their efficiency-boosting capabilities, CS teams can start to embrace them to enhance the customer experience while providing more opportunities for value-generating activities.
Resources:
ESKER: [email protected]
Human & Artificial Intelligence: Finding the Right Balance [Full Video]
The podcast currently has 50 episodes available.