Esker On Air

Listen to Season 6 Ep. 11 of Esker On Air to explore the essential — but often overlooked — link between customer service and cashflow. Esker Business Development Manager Nick Carpenter reveals how customer service is the Office of the CFO’s eyes and ears for spotting patterns and identifying issues before they damage company revenue. Find out how to better align customer service with the rest of finance in your organization and remove hurdles that block its effectiveness.

Resources:

Esker: [email protected]

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Listen to Season 6 Ep. 10 of Esker On Air to learn how Catalina Marketing Company doubled their on-time payments and improved their DSO by 4-5 days by automating their collections and invoice delivery processes. Catalina Senior Director of Shared Services Bilyana Gavrilova reveals how her team leveraged the power and flexibility of Esker’s AI-driven automation platform to end the drudgery of manual work and gain detailed visibility into their accounts receivable (AR) performance.

Resources:

Esker: [email protected]

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Listen to Season 6 Ep. 9 of Esker On Air to understand the foundational role accounts payable (AP) and accounts receivable (AR) managers play in the broader Office of the CFO — and how their work drives visibility, control and strategic value across the business. Esker Business Development Manager Chris Wadley discusses actionable steps AP and AR managers can take to ensure they deliver the cashflow control and trend analysis the Office of the CFO needs. Hear his advice for developing a collaborative partnership between AP, AR and the Office of the CFO that can more effectively shape the company’s financial direction.

Resources:

Esker: [email protected]

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Listen to Season 6 Ep. 8 of Esker On Air to hear how five very different companies overcame the most common customer service hurdles — from inquiry overload to manual claims chaos. Esker’s Director of Sales for Customer Service Solutions Adrienne Wilson joins host Scott Leahy to share how AI-driven automation helped these teams boost response times, improve accuracy and create more scalable, efficient workflows.

Resources:

Esker: [email protected]

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AI-Powered B2B Customer Service: 5 Inspiring Success Stories.

Listen to Season 6 Ep. 7 of Esker On Air to hear how Cencora — a global pharmaceutical solutions provider and Fortune 10 company — is empowering their Office of the CFO to deliver growth and make smart strategic decisions using AI-driven technology. Three Cencora executives share the successes they’re seeing after automating source-to-pay and order-to-cash processes. Learn their implementation strategies, how they leverage various AI technologies and their advice to businesses looking to automate. 

Resources:

Esker: [email protected]

Contact Us [Click Here]

3 Takeaways About the Office of the CFO from Esker All Access 2025 [Blog]

Listen to Season 6 Ep. 6 of Esker On Air to discover why some businesses are achieving new levels of success with AI while others are struggling to see any ROI. Esker’s Senior Strategic Alliance Manager Jeremy Deuchars explains why not all AI is good or useful — and how companies can avoid making bad AI decisions that hinder their profitability.

Resources:

Esker: [email protected]

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Listen to Season 6 Ep. 5 of Esker On Air to explore how RISE with SAP is helping businesses move their ERP systems into the cloud while adopting a Clean Core strategy. Esker’s Global Director of Presales Howie Hahn explains how RISE with SAP works, its advantages and how Esker’s Clean Core connector makes integrating your Esker products a breeze.

Resources:

Esker: [email protected]

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Listen to Season 6 Ep. 4 of Esker On Air to learn what eSourcing is all about. From using online auctions to get the best possible prices to monitoring supplier performance with real-time dashboards, discover how eSourcing delivers faster sourcing cycles, reduced costs, and stronger supplier partnerships.

Resources:

• Esker: [email protected]
• Contact Us [Click Here]
• 7 Ways eSourcing Can Save Time & Money [Blog]

Listen to Season 6 Ep. 3 of Esker On Air to understand how the Office of the CFO can provide the strategic planning, value creation and sustainable growth today’s businesses are expecting. Esker’s Worldwide COO Emmanuel Olivier explains why Finance leaders need to re-evaluate their approaches to data and technology in order meet these challenges. Hear his game plan for CFOs wanting to achieve a 360-degree view of business operations while consolidating data silos.

Listen to Season 6 Ep. 2 of Esker On Air to understand how tariffs affect customer service, accounts payable and accounts receivable teams — and steps Finance leaders can take to ensure operations continue smoothly. Esker’s Source-to-Pay Strategic Solution Manager Shelly-Ann Campbell explains why the challenges tariffs bring to the Finance department can also be opportunities for process improvement. Hear her tips for creating better visibility, communication and coordination across teams.

Resources:

Esker: [email protected]

Contact Us [Click Here]

Managing Your AR in Challenging Times [Blog]