EverythingHR Podcast

Felicia Harris, Founder, and CEO of EverythingHR and EverythingHR Financial Service doesn’t 

interview a guess this episode, instead, she provides extensive insight on developing talent for 

your business. Find out how to instill leadership skills, communication, trust, assessments, 

on-the-job training, delegation strategies, and in-depth details about Felicia Harris’ Everything 

HR Talent Development Institute. 

Episode Highlights:

How do you improve communication and trust?How is AI going to change your business model? Talent shortages occur when businesses don’t adapt to what customers want. We have to work on our business not just in our business. Performance reviews should be part of an ongoing dialogue. Clarify the roles of your organization.  Start building your funnel for the future. How do you identify the appropriate training programs for employees?What is your delegation strategy to increase productivity? There are other forms of motivation besides monetary gains.  What types of training programs and courses are offered at the Everything HR Talent Development Institute?Why are the needs assessments very important? What do you do when you train employees that take those skills and leave?

3 Key Points:

1.     Training immediately gets cut unfortunately during an economic downturn.

2.     The only things that don’t change are things without life. 

3.     Only a skilled workforce is a successful workforce.

Contact: [email protected]

EverythingHR & EverythingHR Financial Services CEO Felicia G. Harris hosts Raquel Wade-Martin on the EverythingHR Podcast, discussing how nonprofits benefit from Michigan's Going PRO Talent Fund.Raquel is a Talent and Training Specialist at Matrix Human Services, a nonprofit that runs over 35 programs supporting children, seniors, and families in Detroit. Raquel talks with Felicia Harris about how nonprofits are making use of the Michigan Going PRO Talent Development Fund Grant.

What does Matrix Human Services do? Why did Raquel apply for the Going PRO grant for Matrix?What is the benefit of bringing someone in from outside the organization to supplement training?How did Raquel decide what types of training to offer?What exactly is the Going PRO Talent Development Fund?How does the grant allow an organization to close a skills gap?Felicia and Raquel discuss Felicia’s training courses and their impact on Matrix staff Trainings can be adjusted to better suit the employees and organization they’re forProfessional development and training is important in employee retentionFelicia and Raquel discuss being a lifelong learner and benefits to an employer investing in their employees’ learning.How have trainings increased employees’ confidence?

Key Points:

Getting a grant to support employee training can be a game-changer for a nonprofit so they don’t have to divert money in their budget away from programs.Employees want to feel like they are growing and developing in their role; no one wants to feel stagnant.

Learn more about Matrix Human Services

James M Reid, IV, is an attorney in the law firm Maddin, Hauser, Roth & Heller, P.C. He discusses the legal ramifications of HR Analytics with EverythingHR Podcast Host Felicia G. Harris, CEO of EverythingHR and EverythingHR Financial Services.

What are some of the impacts of companies prioritizing Big Data?What has data shown about onboarding employees?What are some suggestions for improving employee handbooks?James and Felicia discuss ineffective managers.How has data impacted companies’ need to get in front of potential issues?When companies don’t update trainings or handbooks, they do not hold up in legal proceedings.A single complaint can snowball into an issue impacting hundreds of employeesEmployee protection liability insurance is important.How often do discrimination claims go to trial?James adapted the five W’s (who, what, where, when, why) into a legal context by adding two more W’s: witnesses and want.Is there an upfront cost to a company engaging an employment attorney?Technology has impacted communication and further complicated identifying sexual harassment.What should companies put in their liability policies?Employees should record incidences of discrimination or harassment

Key Points:

Big Data has allowed companies to spot issues before they become crises.Companies should update their onboarding and training materials regularly.Even the appearance of bias or discrimination is enough for a lawsuit.

https://www.linkedin.com/in/jamesreidlaw

www.everythinghr.net

This week, EverythingHR Founder and CEO Felicia G. Harris will outline how Michigan businesses can benefit from the Going PRO Talent Fund grant. 

The Going PRO Talent Fund awards grants to employers to assist in training, developing and retaining current and newly hired employees. The competitive application process opens September 12, 2019.

If you have questions, contact EverythingHR - [email protected]

www.everythinghr.net

Mark S. Lee, president and CEO of The Lee Group, joins the EverythingHR Podcast to discuss marketing, branding and communication solutions for business. 

Throughout his distinguished career, Lee has held marketing leadership positions locally, regionally and nationally where he was responsible for leading the strategic, marketing, communication and other-related areas focused on business strategy and growth.  

 

He has worked for such blue-chip organizations including AAA, Pepsico, Blue Cross Blue Shield of Florida, et. al.  Additionally, Lee was the Detroit Lead Instructor for the Emerging Leaders (formerly, e200), an initiative focused on business growth and developing entrepreneurial CEOs.  Under Lee’s three-year tenure, Detroit became the #1 program in the country.

 

His column turned blog, “Small Talk with Mark S. Lee”, appeared in the Michigan Chronicle for three years and now appears via blog for Crain’s Detroit Business.  It provides tips to businesses who are interested in growing their business and to individuals who aspire to become entrepreneurs.  

Lee also hosts a weekly radio show, “Small Talk with Mark S. Lee”, which is broadcast on Entercom Detroit’s WXYT 1270and streamed via radio.com.  

He also broadcasts “In the Conference Room with Mark S. Lee”, on 910am Superstation, Detroit.

leegroupinnovation.com

https://twitter.com/leegroup

https://www.linkedin.com/in/leegroup

 

www.everythinghr.net

 

In addition to being a noted public speaker, he’s also an adjunct professor, Marketing, at Eastern Michigan University

Felicia G. Harris,  CEO of EverythingHR and EverythingHR Financial Services, tells us why new hires are a critical part of our business and how we can retain their value and help them thrive.

How to establish a culture that keeps employees thrivingWhy filling out paperwork shouldn’t be the first job for a new employeeEstablish a relationship with your new hire from the first interviewSmall business owners have change as their advantageHow to communicate successfully with your employeesWhy compensation is always going to be an issue with employeesKey questions to ask when hiringWhy Day 1 assessments are importantPeople who develope relationships within the company stay longerHow to avoid toxic environmentsA new hire is a good barometer of your work environmentEstablishing check-ins with a new-hire is a criticalManaging expectations of the new-hire New hires are an important part of taking your company to the next levelA well-defined orientation process is keyThe culture that improves retention rates of employeesWhy bidding wars to retain talent is a dangerous trapWhy its important to have a pipeline of potential new employees

Resources:

Twitterhttps://twitter.com/everythinghrLinkedInhttps://www.linkedin.com/company/everythinghr1/Felicia Harris HRhttps://www.linkedin.com/in/felicia-g-harris/

Felicia Harris, Principal Owner of EverythingHR and EverythingHR Financial Services, interviews Pamela Smith, Owner and Managing Member of PTS Compliance Consulting. PTS Compliance Consulting, based in Belleville Michigan, focuses on providing certification documentation review for women and minority businesses with corporations that possess initiatives for supplier diversity. Pamela discusses how companies can qualify for their certifications, what the benefits of certifications are, and how to navigate the business world as a minority or women certified company.

3 Key Points:

1. 4 out of 10 businesses in the United States are women-owned.

2. Make sure to investigate the validity of businesses that offer you services and ask for references.

3. Your business certifications can be written off as a tax deduction.

 

Show Notes:

Pamela gained expertise working with the Women Business Enterprise (WBE)Minority-Owned Business Enterprise (MBE) is another third-party certification that provides assistanceWhat are the criteria for the WBE and the MBE certificationsHow do certifications help a business stand out from their competitorsThe certification fees based on a company revenueCertifications don’t guarantee you automatic businessWhy is so much information required during the certification processHow should businesses handle site visits during the certification processSuppliers talk and negative news spreads fastYou don’t just walk up to people in networking events and hand them business cardsPeople do business with people they trust and likeWhat information do you need to qualify for federal business contractsPamela Smith is also available to home-based businesses

Felicia Harris, CEO of EverythingHR and EverythingHR Financial Services interviews Dorthy Huddleston, Certified Business Solution Professional Consultant under the Advanced Manufacturing Project for the Detroit MBDA Center with the Michigan Minority Supplier Development Center (MMSDC). Dorthy explains what the Going PRO Talent Fund grant is and how to apply for it, what she offers through her information sessions, key points about leverage funds, and how to become a client of the MBDA Center. 

Highlights:

Dorthy shares her career expertise What is the Going PRO Talent Fund grant and how does it help close the skill gap? Are there any employer or employee restrictions with the Going PRO Talent Fund? What types of training is allowed in the program?  Are there things we should know about leverage funds? Dorthy provides a brief recap of the talking points. How can you become a client of the MBDA Center?  Do they only work with minority businesses? What is the Going PRO Talent Fund grant?What is Dorthy’s opinion about concerns that once an employee is trained they will leave the company? Which employers are eligible for the Going PROP Talent Fund Grant and how much can you get per employee? What is a certified BSP?  How can the Going PRO Talent Fund grant benefit your business and your employees?      

Key Points:

1. Leverage funds can include paying for employees’ training.

2. Statistically, it is small businesses that are the engine of all communities.   

3. Going PRO Talent Fund started in 2015 and it provides competitive awards to employers to assist in training, developing, and retaining current and newly hired employees.

Felicia Harris, CEO of EverythingHR and EverythingHR Financial Services Interviews David Steinberg, a prominent franchise lawyer in Michigan that has worked in this area since 1982 after graduating from Georgetown University.  David Steinberg explains exactly what a franchise is, what you need to know before you take on a franchise or offer franchisees to buy into a branch of your business, and the responsibilities that you can expect to have. 

Highlights:

David Steinberg shares his background in legal services. What is franchising? What is the difference between licensing and franchising? How do we prevent violations of franchising?  What is a franchise disclosure document? What is a personal guarantee in franchising? What types of questions should you ask to see if a franchise is right for you? When is your business ready to be franchised?  What would make franchising worthwhile on both sides? Are there franchises that might surprise people?When should a business owner talk to a franchise attorney?     

Key Points:

Franchising is a method of distributing goods and services under a licensing format. Franchising has 3 components that differentiate it from licensing: 

Give someone else the right to sell a product or a service under a trademark/logo/name. Operate under a consistent system. Pay a fee.   

The most successful franchisees follow their system all the way and don’t deviate.  

https://franchiselawyer.com/

Felicia Harris, CEO of EverythingHR and EverythingHR Financial Services, discusses financial wellness for both business owners and employees. For employers, she explains the ins and outs of financial stress and urges staying balanced and healthy. For employees, she also stresses maintaining a healthy lifestyle and explains a variety of available resources to help with financial stress.

Many businesses fail in their first few years of business. This is often because of poor financial planning.Harris gives a brief overview of financial landscape terminology, including expansion, contraction, recession, and the recovery phase.The “stress test” for financial planningWhy you should develop a financial plan and a relationship with your bankHow to set the culture for wellness

Take breaks, offer healthy snacks to keep energy levels upMake sure to take care of yourself personally.Small business owners are more likely to hold onto employees during economic downturnsResponsibility of employees to manage their own finances, but employers can provide a financial wellness program and tax advice.Employers should also focus on their health and find balance.

Resources:

Financial Planning Association - fpa.orgScore - Free Small Business AdviceVeteran’s Business Outreach Centers - around the nationSmall Business Development Centers - around the nation

EverythingHR -  Twitter, LinkedIn

www.EverythingHRFS.net