As COVID-19 swept the country in 2020, millions of people in the U.S. were out of work and at risk of being evicted. An unprecedented federal ban on evictions and billions of dollars in rental assistance helped keep people in their homes — but some people were still evicted.

In FRONTLINE and Retro Report’s documentary “Facing Eviction,” director Bonnie Bertram and a team of filmmakers from across the country examined why — finding that the effectiveness of pandemic housing protections depended almost entirely on how local officials enforced them.

Bertram joined FRONTLINE editor-in-chief and executive producer Raney Aronson-Rath for a conversation about where tenant protections stand now, the process of making “Facing Eviction” and filming with people on the brink of losing their housing.

“We started to chronicle these people's lives and, as the months unfolded, saw the desperation and just the precariousness of their situation and this dreaded knock on the door that impacts all parts of their life,” Bertram told Aronson-Rath.

Facing Eviction is now streaming on FRONTLINE’s website, the PBS Video App, and FRONTLINE’s Youtube channel.