002: EXCELLENCE IS THE KEY TO REPEATABLE PROFITABILITY WITH LUANN NIGARA 

Joining us today is LuAnn Nigara. LuAnn is the co-owner of Window Works NJ, a window treatment and awning retailer, a best-selling author and the engaging host of the design industry’s number 1 podcast, A Well-Designed Business®. LuAnn brings her energetic and straightforward style to all that she does.

TOPICS MENTIONED:

• Excellence
• Ownership
• Systems 

THOUGHTS FROM LUANN:

• If you make the decision to start a firm, make the further decision to be accountable to make it great.
• LuAnn’s tagline is Excellence is a decision. It is understanding the power of deciding it is my choice and it is up to me.
• Barriers and/or Challenges to excellence can be confidence, accountability and owning it.
• If you aren’t taking credit for what is broken, how can you be a part of the solution?
• Systems to be successful are everything. If you don’t have a system, you have a ‘you’ not a business. A system makes your business sellable.
• The systems are the things that keep you going when the going gets tough.
• Excellence can mean repeatability.
• Working in alignment with who you are and what you believe is critical. It is difficult to work out of alignment.

LINKS AND RESOURCES: 

•  LuAnn’s website- www.luannigara.com
• Understanding your Financials course by Michele Williams

BOOKS:

• Rocket Fuel by Gino Wickman and Mark C. Winters
• E-Myth Revisited by Michael Gerber 
• Profit First by Mike Michalowicz
• Clockwork by Mike Michalowicz
• 212 The Extra Degree by Sam Parker and Mac Anderson
• The Making of - A Well Designed Business by LuAnn Nigara

SOCIALS:

• Instagram: @LuannNigara 
• Facebook: @awelldesignedbusiness 
• YouTube:- https://www.youtube.com/awelldesignedbusiness