In this episode, we talk about how both of us are refocusing on execution. Here's the full topic list:

• Tyler is trying to focus everyone at LACRM on the top priorities including:
  • Having the devOps team do a bit more normal software engineering work.
  • Offering customer service people a chance to work on marketing and sales.
  • He himself is starting to code again.
• Rick explains how LegUp Health is focused on execution and it seems to be working.
• Rick/JD hired a sales coach.
• Rick talks about what he learned from the book Amp It Up.
• Tyler poorly explains why LACRM is going to work on a feature that isn't the top priority.
• We talk a bit about how to optimize a support team
• Rick is starting to think about how he can contribute to marketing.