This episode of Agency Nation Radio is the first in a special series about artificial intelligence (AI) brought to you by the Big “I” Agents Council for Technology’s (ACT) AI workgroup.

Co-hosts Kasey Connors, executive director of ACT, and JP Pritchard, director of marketing at Rhodian Group, dive into how independent agents can confidently take their first steps with AI.

They are joined by CJ Hutsenpiller, owner of the tech-forward agency Hutsenpiller Insurance in Mt. Juliet, Tennessee, who shares his journey and lessons learned on avoiding “shiny object syndrome.”

The conversation covers how to choose the right tools, build team trust and keep client experience at the center of AI implementation. Agents will walk away with practical advice, a dose of realism and encouragement to approach AI with curiosity.

Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we’ve got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts.