In this episode of the Power Producers Podcast, host David Carothers sits down with Sam Louwrens, a young producer and artist known as "Can't shut up Sam" on X. The conversation explores the unique advantages of Gen Z producers, the flaws of the traditional agency model, and how to effectively compete with national brokers by being nimble and consultative. David and Sam stress the importance of moving beyond a salesperson mentality and becoming a strategic advisor who focuses on solving operational problems, not just selling a commodity. The episode also touches on the power of a fee-based compensation model and the critical need for agency cultures to support creativity and autonomy.

Sam Louwrens, a 23-year-old producer, shares how starting his career in a difficult market (California construction) forced him to specialize and learn quickly. He and David discuss how young, driven producers in the insurance industry have a significant head start on their peers in other professions, building wealth and expertise while others are still accumulating debt.

The episode's core theme is the mindset shift from salesperson to advisor. David shares his strategy of targeting accounts with high experience mods because they represent solvable operational problems, which is far more profitable than competing on price for clean accounts. This approach allows a producer to sell solutions and operational improvement, not just a policy.

David details his compensation model, which uses a flat fee plus a gain-share option to align his interests with the client's. He shares a real-world story of taking a large account and reducing its costs, leading to a much higher fee than the original commission while still saving the client a quarter-million dollars a year, completely flipping the flawed traditional commission model on its head.

The conversation explores the need for agencies to provide freedom and mentorship to young producers. They argue that stifling creativity or segregating roles (as a retention tactic) will only push talented people to start their own agencies. They also emphasize the importance of a culture that values and appreciates both sales and service teams.

In this first episode of a new multi-part Shoptalk series on the Power Producers Podcast, host David Carothers and co-host Kyle Houck are joined by Zane Goldthorp of ProWriters to kick off a deep dive into the cyber insurance market. Zane brings everyone up to speed on the recent acquisition of ProWriters by Victor, explaining how it will expand their product offerings into E&O and other specialty lines. The main focus of the conversation is a detailed breakdown of the current soft market in cyber. Zane explains the cyclical nature of the market—how the hard market of 2021-22 led to massive profits, which in turn attracted new capacity and drove prices down, creating the current buyer's market.

Zane Goldthorp discusses the recent acquisition, assuring agents that ProWriters will continue to operate independently while leveraging Victor's resources to offer a broader suite of products. This partnership will allow agents to access E&O and other specialty coverages for contractors, manufacturers, and A&E firms, creating new cross-selling opportunities.

Zane provides a clear timeline of the recent dramatic shifts in the cyber market. He explains how the influx of inexperienced carriers pre-COVID led to massive losses during the pandemic, triggering the intensely hard market of 2021-22. He then details how the high profitability of that period attracted new entrants, causing the market to rapidly soften again throughout 2023 and into the present.

The conversation centers on the current soft market, which Zane describes as a fantastic buyer's market. With intense competition among carriers, clients can currently get broader coverage with lower underwriting requirements at the lowest prices seen in years. This makes it an ideal time for agents to proactively round out their books of business with cyber insurance.

With the soft market has come an influx of new carriers. Zane advises agents to look past low prices and vet new players by examining the experience of their leadership teams. He contrasts the philosophy of using technology to replace service versus ProWriters' approach of using it to enhance the expertise of their brokers.

In the fourth and final episode of The Captive Conversation on Power Producers Shoptalk, host David Carothers and Warren Cleveland of Captive Coalition unpack the conversation framework that allows agents to stay in control of their most valuable client relationships. They reframe the captive solution as the ultimate business continuity plan for an agent's book, ensuring long-term retention. The conversation provides tactical advice, including a powerful "pattern interrupt" to start the discussion, and stresses the importance of shifting from a salesperson to a true strategic advisor. They also cover the right and wrong times to introduce the captive concept and why agents must act as the "quarterback" to guide their clients.

David reframes the captive conversation away from being just another market. Instead, he positions it as the ultimate "continuity plan" and "finish line" for an agent’s best clients. Getting an account into a captive creates powerful financial and strategic ties that make them a client for life, effectively protecting them from competitors.1

This episode drills down on the critical mindset shift required to succeed. A captive is a long-term business strategy, not a quick premium-saving quote.2 The conversation contrasts the transactional salesperson who asks for loss runs with the strategic advisor who discusses growth, profitability, and preserving the bottom line—a conversation that wins 100% of the time.

Warren provides a tactical opener to spark curiosity and bypass typical sales resistance. He shares his five-second "pattern interrupt"—"I show business owners how to own their own insurance company"—and explains how this simple phrase immediately elevates the conversation from a commodity sale to a high-level strategic discussion.

The episode provides crucial advice on when to introduce the captive concept. They warn agents not to present it at renewal alongside traditional quotes, as that is a losing strategy. The right approach is proactive and educational, starting the conversation well in advance, such as 90 days after the previous renewal, to properly frame it as a long-term play.