🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Insurance Agency Process Improvement Tips from Renee Trout

In this inspiring episode, we sit down with Renee Trout, owner of Central Utah Insurance in Moab, to talk about her agency's transformation journey! 🌟

After 30 years in the insurance industry and eight years of agency ownership, Renee knew it was time to formalize her processes, strengthen her team's consistency, and maximize the use of HawkSoft — her agency management system.

💡 Here's what you'll learn in this episode: ✅ How to get your team to buy into change (even starting with a new phone greeting!) ✅ The power of defining your agency's 10-year vision through "Agency 2.0" ✅ Why ongoing training and cross-licensing are key to growth ✅ How "eating the frog" and first-call resolution improve daily productivity ✅ The impact of incentive programs on agency culture and performance ✅ Why now is the best time to make changes — not later!

✨ Key Takeaway: Change isn't always easy, but when your team understands the why, it becomes exciting. Renee's story proves that structured processes, consistent training, and leadership buy-in lead to real results — happier teams, better communication, and stronger client retention.

🎧 Tune in now and get inspired to take your agency to the next level! 👉 Don't forget to like, subscribe, and share this episode with your team!

🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency's Success https://bit.ly/4fI4CX7

🎉 Get Your FREE Top Objection Killers: https://bit.ly/November2025Freemium 🚀 Introducing our Revamp Agency Growth: https://bit.ly/insurancesalestraining

📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP

🤝 We're Agency Performance Partners; APP is your insurance agency's best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website

#InsuranceAgency #InsuranceTraining #InsuranceSales #AgencyPerformancePartners #InsurancePodcast #InsuranceCoaching #IndependentAgents #InsuranceGrowth #HawkSoft #InsuranceLeadership #InsuranceTeam #AgencyOperations #ProcessImprovement #InsuranceSuccess #TotalCSR #AgencyDevelopment #Agency2_0 #InsuranceConsulting #InsuranceProcess #RidiculouslyAmazingAgent

🚀 Insurance Agency Sales Coaching Tips to Overcome Common Challenges 🚀

Struggling with low closing ratios, rate objections, or poor follow-up in your insurance agency? 💼 In this episode of the Ridiculously Amazing Insurance Agent Podcast, Stephen Harrington Descoteaux of Agency Performance Partners shares actionable strategies to turn sales chaos into consistent wins.

🎯 What You'll Learn in This Episode:

📞 Master Follow-Up – Create 5–7 touch workflows over 10 days using calls, texts, emails, and video messages.

💡 Overcome Rate Objections – Coach agents to build value, not discount, with role-playing and scripts.

✅ Boost Closing Ratios – Use assumptive closes, qualify leads early, and ask for the sale confidently.

🧑‍💼 Sales Coaching as Mentoring – Weekly call reviews, bi-weekly role-play, and KPI tracking for ongoing growth.

🔄 Continuous Improvement – Build a culture of consistent performance, accountability, and skill development.

✨ Why It Matters: Effective sales coaching isn't micromanagement—it's mentoring. Equip your team with the tools, habits, and confidence to consistently close more business while building lasting client relationships.

📥 Free Resources: Access your Sales Training Checklist & Scripts at AgencyPerformancePartners.com

🎧 Listen now and start transforming your agency's sales performance today!

🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency's Success https://bit.ly/4fI4CX7

🎉 Get Your FREE Top Objection Killers: https://bit.ly/November2025Freemium 🚀 Introducing our Revamp Agency Growth: https://bit.ly/insurancesalestraining

📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP

🤝 We're Agency Performance Partners; APP is your insurance agency's best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website

#InsuranceAgencySalesCoaching #InsuranceSalesCoaching #InsuranceSales #InsuranceAgents #SalesCoachingTips #InsuranceAgencyGrowth #CloseMoreSales #OvercomeSalesChallenges #InsuranceSalesTraining #InsuranceBusiness #InsuranceAgencySuccess #SalesMentoring #InsuranceAgentLife #InsuranceAgencyTips #InsuranceSalesStrategies #SalesTrainingForAgents #InsuranceSalesExcellence #BoostInsuranceSales #InsuranceAgentSuccess

🚀 Improve Your Insurance Agency Sales Strategy with Sales Training 🚀

Ready to boost your agency's performance and close more deals? 💼 In this episode of the Ridiculously Amazing Insurance Agent Podcast, Stephen Harrington Dakota — the "diva of insurance" — shares proven strategies to transform your agency's success through effective sales training.

🎯 Key Takeaways You'll Learn:

📅 Onboarding That Works – Set clear checkpoints for new agents and build confidence from day one.

🗣 Mastering the Sales Process – Build rapport, uncover client pain points, and sell beyond price.

💪 Overcoming Objections – Develop conversations that win more clients and increase retention.

📜 Scripts & Role Play – Use scripts for structure and role-play to create a winning culture.

🔄 Cross-Selling for Growth – Spot opportunities like life insurance & umbrellas in every call.

👩‍💼 Coaching Managers – Lead with empathy, set goals, and track performance effectively.

📊 Tracking KPIs – Monitor key sales metrics to coach and celebrate wins.

🔁 Ongoing Training – Treat sales training as a habit, not a one-time event.

✨ Why It Matters: Sales training isn't just about skills—it's about building habits, using real-world tools, and giving your team permission to improve without striving for perfection.

📥 Free Resources: Download your Sales Training Checklist & Scripts at AgencyPerformancePartners.com

🎧 Listen now, take notes, and start transforming your agency's sales results today!

🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency's Success https://bit.ly/4fI4CX7

🎉 Get Your FREE Top Objection Killers: https://bit.ly/November2025Freemium 🚀 Introducing our Revamp Agency Growth: https://bit.ly/insurancesalestraining

📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP

🤝 We're Agency Performance Partners; APP is your insurance agency's best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website

#InsuranceSales #InsuranceAgents #SalesTraining #ImproveSales #InsuranceAgencyGrowth #InsuranceSalesTraining #InsuranceMarketing #InsuranceSuccess #SalesTips #SalesTrainingForAgents #InsuranceCoaching #InsuranceBusiness #InsuranceAgencySuccess #CloseMoreSales #InsuranceSalesProcess #GrowYourAgency #InsuranceAgentLife

🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Meet the Insurance Agency Coaching Team at Agency Performance Partners

Get ready to meet the powerhouse behind Agency Performance Partners — the A Team! 💪 In this episode, Kelly Donahue-Piro introduces Sarah, Latoya, and Gina, who join Stephen Harrington-Descoteaux and Kelly herself to form a team dedicated to helping independent insurance agencies perform at ridiculously amazing levels! 🚀

Each team member brings a unique background, deep industry knowledge, and a shared passion for helping agencies grow, get organized, and thrive.

✨ In this episode, you'll discover: 👋 Meet the Coaches:

Sarah – Virtual Development Trainer with 10+ years of experience helping agencies sharpen skills and streamline processes.

Latoya – Agency Performance Partner with 25 years in insurance, focused on organization and getting teams on track.

Gina – Coach and former agency manager with 16 years of experience helping teams grow and develop.

Stephen & Kelly – Longtime APP leaders guiding agencies toward higher performance and accountability.

😤 Their Insurance Industry Pet Peeves:

"We can't meet on Mondays." – Kelly

Making coverage claims without proof. – Stephen

Treating Friday as a non-work day. – Latoya

"We don't have time to train." – Sarah

💖 What Brings Them Joy:

"Aha" moments when clients finally get it – Gina

Seeing organization bring happiness – Latoya

Cameras ON and community building – Sarah

Service teams selling confidently – Stephen

Clients who start to love renewal reviews – Kelly

🎯 Favorite Topics to Train On:

Accountability & performance standards – Kelly

Clear processes and procedures – Latoya

Insurance 101 for new hires – Sarah

Coaching leaders to coach their teams – Gina

Identifying future leaders – Stephen

🌟 Their Wishes for the Insurance Industry in 2026:

Clients who understand their agency's value – Latoya

Tech adoption without losing the personal touch – Sarah

More educational, less price-driven conversations – Gina

Better documentation for efficiency – Stephen

Agencies letting go of "dead weight" and embracing growth – Kelly

💬 This episode is packed with insights, laughs, and inspiration for every independent insurance agent who wants to grow, lead, and love what they do!

🎧 Watch or listen now and meet the team helping agencies perform ridiculously amazing! 👉 Subscribe Here

🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency's Success https://bit.ly/4fI4CX7

🎉 Get Your FREE Top Objection Killers: https://bit.ly/November2025Freemium 🚀 Introducing our Revamp Agency Growth: https://bit.ly/insurancesalestraining

📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP

🤝 We're Agency Performance Partners; APP is your insurance agency's best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website

#insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceAgencyCoachingTeam #InsuranceTraining #InsuranceAgents #AgencyPerformancePartners #RidiculouslyAmazingAgentPodcast #InsuranceLeadership #InsuranceCoaching #InsuranceIndustry #KellyDonahuePiro #InsuranceAgencyGrowth #InsurancePerformance #IndependentInsuranceAgents

🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Insurance Team Bonus Programs & Incentives to Boost Agent Performance

Independent agents, ready to spark new energy in your sales team? 🚀 In this episode, we explore creative, budget-friendly ways to motivate and reward your producers—far beyond the usual commissions and spiffs.

✨ What You'll Learn:

💡 Four Score Strategy – Inspire agents to quote & bind 4 lines of coverage on every account.

📈 Closing Ratio Rewards – Bonuses for improving sales conversion and showing great lead stewardship.

📞 Activity-Based Motivation – Outbound calls, including 30-day "I Love You" calls to thank clients & ask for referrals.

🎯 Target Weak Spots – Encourage quoting with carriers your team might normally avoid.

🎁 Simple, Affordable Incentives – Gift cards, car detailing, nights out, or a little extra cash.

These practical ideas help your team focus on the tasks that truly drive revenue—because when the reward is clear, performance follows. 🌟

👉 Listen now and bring fresh motivation to your agency!

🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency's Success https://bit.ly/4fI4CX7

🎉 Get Your FREE Top Objection Killers: https://bit.ly/November2025Freemium 🚀 Introducing our Revamp Agency Growth: https://bit.ly/insurancesalestraining

📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP

🤝 We're Agency Performance Partners; APP is your insurance agency's best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website

#insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceAgents #InsuranceSales #InsuranceAgency #InsuranceMarketing #InsuranceGrowth #InsuranceTraining #InsuranceTeam #InsuranceIncentives #InsurancePodcast #InsuranceBusiness #InsuranceProducers #InsuranceSalesTips #InsuranceMotivation #SalesIncentives #SalesMotivation #TeamIncentives #AgencyGrowth #InsuranceLife #IndependentAgents #InsuranceLeadership

📈 Improve Insurance Agency Performance with Sales Training | Ridiculously Amazing Insurance Agent Podcast 🎙️

Ready to take your agency from just quoting to truly selling? 🚀 In this episode, Stephen Harrington breaks down how insurance sales training courses can transform your agency's success—and why moving beyond a quoting process to a complete sales process will unlock massive growth.

💡 Here's what you'll learn:

🔍 The difference between a quoting process vs. a full sales process

📊 How to track key sales metrics that actually matter

💬 The right way to build rapport & handle objections

💵 Strategies to boost revenue per client (not just leads)

🤝 How to earn referrals with every sale

🛠️ Why ongoing training beats one-and-done sessions

🏆 Steps to get your team to buy-in & embrace change

Stephen shares the proven strategies, mindset shifts, and follow-up systems top-performing agents use to close more deals, build trust, and create a better-quality book of business—without relying solely on agency-generated leads.

🎯 Whether you're an independent insurance agent, agency owner, or sales leader, this episode will give you actionable tips to build confidence, sharpen your sales process, and scale sustainably.

🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency's Success https://bit.ly/4fI4CX7

🎉 Get Your FREE Top Objection Killers: https://bit.ly/November2025Freemium 🚀 Introducing our Revamp Agency Growth: https://bit.ly/insurancesalestraining

📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP

🤝 We're Agency Performance Partners; APP is your insurance agency's best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website

#insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceAgentSuccess #ImproveInsuranceAgencyPerformance #InsuranceSalesTraining #InsuranceAgentTips #InsuranceAgencyGrowth #InsuranceSalesSuccess #IndependentInsuranceAgent #InsuranceSalesProcess #InsuranceAgencySuccess #InsuranceTraining #InsuranceSalesTips #InsuranceAgencyCoaching #InsuranceSalesGrowth #InsuranceBusinessGrowth #InsuranceLeadership #InsuranceProducerSuccess #InsuranceMarketing #InsuranceClosingTips #InsuranceSalesCoaching #InsuranceAgentTraining

🚀 Future of AI in Insurance Industry: 2026 Strategy Guide 🎥 A new 3-minute episode of the Ridiculously Amazing Insurance Agent series is here!

Join Stephen Harrington-Descoteaux, the diva of insurance, as he shares a bold vision for how independent insurance agencies can stop dabbling in AI and start leading with it in 2026. 💡

🔍 In this episode, you'll learn:

🤖 Why AI must be your agency's teammate—not just a tool 📊 How to move from scattered AI tools to a unified strategy 🧠 The 3 key focus areas for AI in your agency:

💼 Client experience (triaging, 24/7 response, renewals)

🔎 Risk assessment (forecasting, coverage gap detection)

⚙️ Productivity & training (claims intake, automation)

🗺️ Stephen's Roadmap to AI Success:

✅ Audit your workflows for manual tasks

🤝 Pick smart, insurance-savvy tech partners

📚 Train your team to work with AI (not fear it)

📜 Create an AI ethics policy to build client trust

📈 Measure what matters: KPIs tied to revenue, service, and efficiency

🎯 "AI isn't replacing agents—it's reimagining how we deliver value." – Stephen Harrington-Descoteaux

👉 Ready to shape your 2026 strategy? Watch now and take the first step toward a smarter, more strategic insurance agency.

🔥 Check Out Our Latest Blog: Step-by-Step 2026 Business Plan for an Insurance Agency Guide https://bit.ly/45J6c87

🎉 Get Your FREE Top Reports To Review Monthly In Your Agency 🚀 Introducing 2026 Annual Strategic Planing https://bit.ly/annualstrategicplanning

📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP

🤝 We're Agency Performance Partners; APP is your insurance agency's best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website

#insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance

🎙️ Ridiculously Amazing Insurance Agent Podcast 👥 Insurance Agency Hiring Strategies: Top Trends for 2026 You Need to Know

Is your agency ready to attract and retain the best talent in 2026? 🚀 In this episode, we dive into the top hiring trends and strategies every independent insurance agency needs to succeed in today's competitive market.

From embracing flexibility to upskilling your team and hiring outside the industry, we cover actionable tips to help you build the team that will drive your growth in 2026 and beyond.

✅ What you'll learn in this episode:

💻 Why tech-savvy talent is more important than ever

🏠 How hybrid & flexible work models attract top candidates

🔄 The value of cross-training and multi-skilled roles

🌱 How to hire & train people from outside the insurance industry

📈 Ways to close the talent gap through internships & upskilling

📒 How our 2026 Insurance Agency Strategic Planner can guide your hiring game plan

🎯 Stay ahead of the curve and position your agency for success with smarter, more strategic hiring!

👇 Grab your 2026 Insurance Agency Strategic Planner today and start building a team that drives your agency's future.

#InsuranceAgency #InsuranceHiringStrategies #InsuranceBusiness2026 #InsuranceAgencyGrowth #InsuranceRecruiting #InsuranceIndustryTrends #InsuranceAgencyTraining #IndependentInsuranceAgent #AgencyLeadership #AgencyPerformance #HiringTrends2026

📈 Plan for Success After Hard Market | Leave the Struggles Behind in 2026 🎧 Ridiculously Amazing Insurance Agent Podcast | Featuring Stephen Harrington-Descoteaux

🔥 After years of navigating the insurance hard market, it's time to move forward with a clear, confident plan for 2026! In this episode, Stephen Harrington-Descoteaux shares how your agency can pivot from panic to performance and embrace what's next.

💡 What You'll Learn in This Episode:

✅ The signs that the hard market is softening in key areas ✅ AI-driven underwriting & claims – why speed and tech matter more than ever ✅ Client expectations: empathy + self-service = the new standard ✅ Why bundling is making a comeback – and how it impacts retention ✅ Building culture that attracts and keeps top talent ✅ Proactive renewal strategies to stay ahead of the curve ✅ Turning producers and account managers into niche "mini-experts" ✅ Automation tips to save time and reduce burnout ✅ Data-driven decisions to grow smarter, not harder ✅ Leadership lessons that help you scale in 2026 and beyond

🎯 Whether you're a seasoned insurance pro or growing your book, this episode is packed with forward-focused strategies to help your agency thrive after the hard market.

👉 Don't miss this roadmap to a stronger, smarter, and more scalable agency! 📩 Need help creating your success plan? Contact us — we're here to support your growth journey.

👇 Drop your questions in the comments and let us know your top takeaway!

#InsuranceStrategy2026 #HardMarketInsurance #IndependentAgents #InsuranceGrowth #InsuranceLeadership #RidiculouslyAmazing #InsurancePodcast

🎙️ Ridiculously Amazing Insurance Agent Podcast 🤖 Insurance Business AI Plan: How to Integrate AI Into Your 2026 Strategy

The insurance landscape is evolving fast — is your agency ready to integrate AI into your 2026 strategic plan? 🚀 In this episode, we break down why AI isn't just a trend, but a necessity for independent insurance agencies to thrive in the coming years.

From improving customer experience to streamlining operations and mitigating risk, AI can transform your business — if you use it wisely and responsibly. 💡

✅ Here's what you'll learn in this episode:

🤖 Why every agency needs an AI strategy for 2026

🧠 How to create an AI code of conduct for responsible use

📈 Ways AI boosts efficiency, retention, and profitability

✍️ Practical AI use cases in insurance:

Polishing emails & scripts

Generating marketing content

Building prospecting lists

Transcribing & analyzing calls

Coaching & leadership support

👥 How to upskill your team & get their buy-in

🛡️ Avoiding risks: data privacy & compliance tips

🎯 Don't wait for competitors to pass you by — start building your Insurance Business AI Plan today to stay ahead of the curve in 2026 and beyond!

👇 Grab your 2026 Strategic Planner and begin crafting your AI-powered future!

#InsuranceAgency #AIInInsurance #InsuranceBusinessStrategies #InsuranceBusinessAIPlan #InsuranceMarketing #IndependentInsuranceAgent #InsuranceRetention #InsuranceSalesStrategy #InsuranceTechnology #InsuranceLeadership #InsuranceTraining #AgencyGrowth2026 #InsuranceFutureReady