Fail Faster

Fail Faster

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Fail Faster episodes

  • #206 - Creating a Common Vocabulary with Design Thinking
    Matt Fangman, Senior Director, Design Thinking & Education at Genesys, a global contact center servicing company orchestrating over 70 billion amazing experiences in more than 100 countries – through Cloud, Digital and AI technology. Matt is a Design Thinking practitioner who believes in transforming from the inside. His transformational approach makes teams have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connections by enabling true intimacy at scale. Matt says "Design Thinking is for Everyone" as we navigate from an economy of agriculture to industrial to service to now experience, we need another look at our techniques and re-evaluate our focus on human-centricity as creators.
    33 min
  • #205 - Continuous Growth with Continuous Iteration

    Wayne Haber, is the Director of Engineering at GitLab. Gitlab is a complete DevOps platform, to help teams improve development cycle time from weeks to minutes. Wayne is also a veteran of three successful startups (including GitLab) and has experience in multiple areas including healthcare, finance, and security. Wayne talks about how bringing transparency and constantly iterating leads to growth and fulfillment. He is excited about applying ML to improve user experience and loves the environment of continuous collaboration at Gitlab.

    29 min
  • # 204 - Redesign Everything!

    Dave Hoffer, ex-McKinsey AP and exPWC MD, joins me to share his Design wisdom on his new book on Design Transformation. He talks about the interesting relationship between Design and long-term thinking and how it plays into our social layers of culture, infrastructure, policies, etc. He talks about the importance of slowing down and for companies to pay more attention to details as they scale and not fall into the trap of "moving fast and breaking things." This episode is a must-listen for company and Design leaders.

    29 min
  • # 203 - The love for People, Process & Technology

    Mathew McCarthy joins me from G4S, a leading global, integrated security company. His passion for people, process and technology comes through in this conversation. He shares how during Covid his team was tasked with designing tools and processes for making going back to work safe for various organizations. Matt shares his approach to developing and implementing product management pipelines and processes.

    26 min
  • #202 - Leading with Customer Obsession can bring huge Returns on Life
    Sandy Carter is the Vice President, Amazon Web Services. The ever-changing flavors of the tech industry keeps her excited about creative ways of solving the next big customer challenge. Be it using 3D printing for kidney replacement to save a life or predicting the next maintenance needed by an aircraft or having access to the school calendar to integrate family and work lives better. Sandy loves to serve AWS customers and partners by empowering them to create their future with leading-edge technologies designed with purpose.
    17 min
  • #201 - The common language of relationships across the Globe
    Amit Bhargava is the Senior Director of Product Marketing at Infineon Technologies, a legacy global semiconductor manufacturing enterprise who believes in increasing the performance of modern technology with passion and precision for the present and future. Amit shares his passion for going beyond the job towards the bigger purpose. His learnings from his journey across the globe, the exposure to the cultural nuances of each country brings out the common language of building relationships. Let's dive in and get excited about what the future holds.
    33 min
  • #200 - Make it easier, move the napkins, forks and knives to the end of the dinner table!

    Ethan Danstrom is the VP of User Experience at Signify Health, a leading healthcare platform that leverages technology to create value-based payment programs transforming how care is paid for and delivered at home. Ethan brings a fresh perspective to User Experience by focusing on how to bring more ease to any task be it physical or digital. He believes in starting with understanding the pieces of the process which always fit into a solution like pieces of a puzzle fit together. This episode is packed with tons of practical tools spanning from strategy to handling anxiety at work to adopting UX as a way of thinking in our lives.

    29 min
  • #199 - Illuminating the Path to Student Success with AI
    Tosin Aje-Adegbite is the senior director of product management at EAB. EAB is an education management organization with the mission to make education smarter by providing more than 2000 institutions across the nation with the strategic guidance and data they need to prepare for tomorrow's students. Tosin shares a ton of tools in this episode from her servant leadership approach like thinking laterally too about career moves to acquire new skills vs always taking the vertical approach. Making content easily accessible and inclusive to a broad range of students.
    30 min
  • 198 - A collaborative culture leads to great products that are inclusive

    Sal Bolaños, Design Director at TransUnion, which is a global information and insights company that makes trust possible between businesses and consumers, by ensuring that each consumer is reliably and safely represented in the marketplace. Sal shares his organic journey fed by curiosity and hunger to keep learning and improving. In his role as a design leader he involves business leaders early in the design process which makes the immediate and long term value more real for all the stakeholders.

    34 min
  • #197 - Getting to real-time decision making with good quality data

    Mark Zais is the Chief Data Scientist at US Special Operations Command. He is an experienced Army officer with a history of military leadership roles working with government, academia, and private industry. He is bringing his skills in data science and machine learning to leading a large organization towards becoming more data-driven.

    33 min

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