Fail Faster

Fail Faster

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Fail Faster episodes

  • #225 - Innovation is a balance sheet
    Darren Thayre, is the Head of Innovation focused on global strategic initiatives at Google building long-term Digital Transformation Partnerships across globe with a common goal of jointly transforming industries. Darren shares the recent trends, practices and his opinion on the critical underpinnings of a great customer experience. You get a glimpse of how an innovator thinks about elegantly transitioning from old and making space for the new. There is a lot of wisdom packed in this short episode, do not miss the exciting wrap-up of this episode.
    40 min
  • #225 - Work for a start-up at least once
    Lata Ahuja is the Senior Director of Engineering at CarGurus, engineering a better car-shopping experience using technology and data analytics. Lata shares her experience in delivering products in the start-up space and the important lessons she learned from working at startups. She shares tips and tricks about scaling technology teams efficiently through hyper-growth curves.
    20 min
  • #224 - Sometimes customers don't need a full Enchilada!

    Shivani Aneja, Sr Director Exp Design & Content Strategy at EPAM, a global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Shivani shares how she quickly understood what was not working for her as an Architect and changed course to get into editorial design leading into digital content design. Today she leads two business practices and a team of 50 plus, managing a huge growth spurt of 250% from the last two years. Shivani is looking forward to the new year as she plans to lead with more authenticity and higher collaboration.

    29 min
  • #223 - Be a little childish

    Cory Warfield is the Chief Connection Officer at Cory Connects - the forward thinking tech-forward organization helping many thousands worldwide upskill. Cory comes back to talk to us again after almost two years during which his idea not only took shape but expanded in different ways. Cory shares how to best leverage social media to network & get ahead as a startup, how to make investors chase you and get funding without making it the big focus. It's a short but crisp episode with a lot of practical startup advice packed.

    28 min
  • #222 - What does customer-delight look like?

    Samantha Berg, Head Of Design at Chime, one of the fastest-growing financial technology companies in the U.S., offering banking services that are helpful, easy, and free. Samatha shares some of her amazing stories of how her passion of making things for people led her through a path of designing homes to mobile phone keyboards to AR/VR to wearable devices to now Fintech. Sam loves tapping into opportunities to delight people with thoughtful design, she takes cues from daily human interactions to create experiences that are memorable.

    31 min
  • #221 - Unpacking Design Ops
    Ruizhi Liu, Sr. Lead Experience Designer at Travelers insurance joins us to share his journey from an industrial product designer to an Experience Design leader. Ruizhi shares his successes with semantic profiling workshops and how those lead to a visual direction a product takes. His passion for design operations using experimentation and collaboratively iterating is percolating in the org. Ruizhi is hiring talented professionals to make his team strongly move to a culture of cohesive design and development.
    34 min
  • #220 - Stop and take a breath before you push again!
    Abraham Doris-Down, Senior Director of UX and Visual Design at Boston Globe Media Partners. BGMP is New England's largest news gathering organization, committed to being an indispensable, trusted, reliable source of round-the-clock information. Abraham shares how he found a perfect match for his skills going through a winding path from recruiting to Sales to then finding a great master's program at GA Tech called Human-Computer Interaction, which propelled his career as a UX designer and leader. He talks about how he brought learnings from his sales career where he was not comfortable with interrupting people's life to now making sure he provides highly valuable content in the few minutes of uninterrupted attention he gets from today's busy customers.
    38 min
  • #219 - An approach to landing an amazing career in Design
    Auldyn Matthews is the Associate Director of UX at Phreesia. Phreesia is a platform service provider across Administrative, financial and clinical operations to revolutionize point of service for medical groups of all sizes so they can provide exceptional patient care. Auldyn failed into Design as she always wanted to take the data research she was conducting to the next level. She has some great tips and insights for junior designers to think about as they navigate the design world. Auldyn is super excited about all that is coming up for Phreesia in the coming year and is looking to find good talent as they get ready to launch new and enhanced healthcare products.
    27 min
  • #218 - Everyone deserves nothing less than a 20/20 vision
    Dr. Arun Gulani is the Founding Director and Chief Surgeon at Gulani Vision Institute, a state-of-the-art eye care facility. This episode feels like a movie unfolding as Dr. Gulani walks us through his dream of becoming a doctor when he was a kid, to how he executed that dream step by step putting hard work in, taking a different route than normal. Fueled strongly by his passion to serve and standing his ground during tough times. His approach to life is evident in the way he works with each of his patients and runs his business. Headquartered in Jacksonville, Florida, the Internationally famous Gulani Vision Institute receives patients and eye surgeons from around the Globe seeking Advanced eye surgery and cutting-edge innovative technology. Why settle for anything less than 20/20 vision?
    41 min
  • #217 - Smaller iterations towards big leaps

    Shay Isdale is the Director Of User Experience at Athenahealth, a team innovating healthcare, optimizing financial performance and delivering high-quality care. Shay shares great tips about carefully introducing newer frameworks into an older machine to bring it up to speed with the rest of the industry. Why be stuck in a sub-optimal level of experience when there is a way to achieve an amazing turnaround?

    30 min

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