The U.S. Postal Service is facing a paradox: mail volume is projected to decline by as much as 41% by 2035, yet the number of delivery addresses grows by more than a million each year. A new report from the USPS Office of Inspector General outlines several scenarios for the future of mail—and none of them are easy. Here to explore the operational and financial challenges ahead, the impact of electronic diversion, and what innovations might help the Postal Service remain affordable, reliable, and relevant in a digital-first world is Research Analyst with the USPS Officer of Inspector General, David Neu.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.