Hosts: Lalo Solorzano & Andy Shiles

In this episode, Andy and Lalo are joined by Simran Dalvi of CITTA Customs Brokers to demystify one of the most underutilized trade programs in the U.S. — Duty Drawback.

As companies struggle to manage tariffs, supply chain disruptions, and unpredictable trade policy shifts, Simran explains how duty drawback can become a strategic financial tool rather than an afterthought.

They discuss how importers can recover millions in duties by improving documentation, applying for drawback privileges, and aligning teams across compliance, logistics, and finance.

💰 What duty drawback is — and how it can uncover hidden revenue opportunities

Duty drawback is a privilege, not a right — accuracy and documentation are everything.

Companies can recover up to five years’ worth of duties on eligible imports.

Drawback privileges allow for faster refunds and simplified claim processing.

CBP’s backlog and staff shortages mean proactive preparation is key.

Many importers qualify for drawback without even realizing it — and could be sitting on “millions in their pocket.”

CITTA Customs Brokers – Duty Drawback Specialists

CITTA Blog: Understanding Drawback Privileges

CBP – Duty Drawback Overview

ACE Portal – U.S. Customs and Border Protection

AAEI – American Association of Exporters and Importers

Global Training Center

Hosts:

Lalo Solorzano

Andy Shiles

Guest:

Simran Dalvi – Duty Drawback Specialist, CITTA Customs Brokers

Producer:

Lalo Solorzano

Presented by Global Training Center — providing education, consulting, workshops, and compliance resources for trade professionals.

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Would you like me to also draft the LinkedIn promo post for this episode? I can make it center around the quote “It’s like finding a $20 bill in your pocket — except it’s millions” from Simran.