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Internal communicators have long known how important employees' immediate supervisors are to the communication process. Based on the results of a new study, communicators need to shift their focus. Managers still need to serve as a conduit of information in both directions, but there's an even more important role they play that communicators are best suited to help them learn and apply. Shel and Neville discuss the study and its implications for internal communications professionals in this short midweek episode.
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The post FIR #364: Managers’ Most Important Communication Role appeared first on FIR Podcast Network.
Chaos is the sign of a problem that needs to be solved, not an acceptable condition that leaders and their teams should adapt to.
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The post ALP 209: Chaos is not a virtue for agencies appeared first on FIR Podcast Network.
A review of the trove of articles about how brands have addressed the conflict in the Middle East suggests that there is no way to satisfy everybody, even for brands that opt to say nothing at all. Neville and Shel explore the peril of speaking out, even as expectations continue for companies and their CEOs to address societal issues. Also in this monthly long-form episode:
In his tech report, Dan York shares details about the flailing of Twitter, changes in Threads, WhatsApp channels, and Automattic's purchase of Texts.
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The post FIR #363: Is the Israel-Hamas War a Communications No-Win Situation? appeared first on FIR Podcast Network.
T2 rebranded as Pebble because when tossed in water, pebbles create ripples (except in the song "Ripple," in which "there is no pebble tossed, nor wind to blow"). The microblogging social network created by former Twitter staffers never created enough ripples to sustain it. In this short midweek episode, Neville and Shel lament Pebble's passing, consider the reasons it is shutting down, and ponder what it means for the post-Twitter social media landscape.
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The post FIR #362: Why Did Pebble Sink? appeared first on FIR Podcast Network.
A new study from Edelman polled hundreds of Fortune 500 Chief Communication Officers about the future of corporate communications. The results include some surprises, including the scope of the CCO's role and what they're spending their time on. The study also addresses the old canard about the communicator's quest for a "seat at the table." Neville and Shel dig into the report in this short midweek episode.
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The post FIR #361: Is There A Seat At The Table in Corporate Communication’s Future? appeared first on FIR Podcast Network.
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The post ALP 208: The rising salary demands of agency employees appeared first on FIR Podcast Network.
In an increasingly interconnected world, the role of effective communication has never been more critical to organizational success. This month’s panel of IABC Fellows will delve into the nuances of Global Diversity Awareness. For organizational communicators, understanding and embracing the diverse tapestry of cultures, backgrounds, and perspectives is pivotal. The discussion will shed light on the challenges and opportunities presented by global diversity, offering insights on how to craft messages and engage in dialogues that resonate universally, build inclusive communication strategies, and foster a culture of understanding and respect in a dynamic global environment.
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The post Circle of Fellows #97: Global Diversity Awareness as a Communication Imperative appeared first on FIR Podcast Network.
At a school in southern England, a headmaster worked with an AI developer to create an AI "robot" named Abigail Bailey to serve as his "headteacher," giving him advice and helping with planning. He has another AI "robot" named Jamie Rainer serving as his head of AI after advertising for a human to handle the job. Can the same principles be transferred to the CEO of an organization? Find out in this short midweek episode.
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The post FIR #360: Your AI Chatbot Confidant appeared first on FIR Podcast Network.
In this episode, Chip talks with Jason Swenk of Agency Mastery 360 about the intricate dynamics of agency growth, operations, and sales.
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The post CWC 95: Evolving as your agency grows (featuring Jason Swenk) appeared first on FIR Podcast Network.
OpenAI is rolling out the ability to have a spoken conversation with ChatGPT. Meta is making it easy to converse with the likes of Tom Brady and Paris Hilton (who have lent their voices to the effort). An AI chatbot called PI was built to let you discuss personal matters. Companies are rolling out AI girlfriends. (That can't end well.) It's all part of what Casey Newton calls the "synthetic social network," and it's the topic of conversation between Neville and Shel in this short midweek episode.
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The post FIR #359: Your New AI BFF appeared first on FIR Podcast Network.
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